Barback

Barback PositionJoin the team behind the energy of Chinook Winds Casino Resort! As a Barback, you'll play an essential role in delivering exceptional guest experiences by ensuring bartenders have the products, supplies, and support needed to provide efficient, high-quality beverage service. Barbacks work in a fast-paced, high-volume casino environment and are cross-trained to support multiple beverage venues based on business needs, providing opportunities to develop skills and grow within the Beverage department.Essential FunctionsDeliver outstanding guest service by creating a welcoming, engaging, and memorable experience for every guest.Maintain exceptional speed, accuracy, and organization while transporting, stocking, and replenishing beer, liquor, wine, mixers, garnishes, glassware, ice, and other bar supplies.Supports bartenders by maintaining fully stocked, clean, and organized bars to ensure efficient beverage service during high-volume operations.Monitor product usage, assist with inventory counts, minimize waste, and maintain accountability for beverage inventory and supplies.Adheres to all OLCC regulations and Chinook Winds Casino Resort policies and procedures regarding alcohol service.Restock bar inventories throughout each shift to ensure uninterrupted beverage service.Wash and properly store glassware while maintaining cleanliness and sanitation standards.Stock ice bins, replenish garnishes and supplies, remove empty containers, and maintain clean, organized workstations throughout the shift.Maintains, transports, and delivers products, beer, liquor and wine inventory to bar and service locations.Assist with setup, operation, and breakdown of portable bars for special events, casino promotions, banquets, and convention center functions.Remove trash, recycling, empty boxes, and used glassware to maintain a clean, safe, and efficient work environment.Recognize and anticipate bartender and operational needs to maximize service efficiency during peak business periods.Work collaboratively with bartenders, beverage servers, kitchen staff, and leadership to provide seamless guest service in a fast-paced casino environment.Performs all duties in accordance with Chinook Winds Casino Resort guest service standards and all applicable policies and procedures.Build product knowledge and confidently recommend beverages, promotions, casino events, and resort amenities to enhance the guest experience.Perform all duties in accordance with Chinook Winds Casino Resort guest service standards and all applicable policies and procedures.Contribute ideas to improve service, operational efficiency, and the overall guest experience.Assist bartenders with gaming floor beverage operations as needed to ensure timely guest service.Perform all other duties as assigned.Position QualificationsWORKERS IN THIS POSITION MUST BE 21 OR OLDERCompetency StatementsGuest Focus – Ability to create positive guest experiences through responsive, professional, and efficient service.Teamwork – Ability to work collaboratively with bartenders and other team members to ensure seamless beverage operations.Multitasking – Ability to prioritize and successfully manage multiple responsibilities in a fast-paced, high-volume environment.Organization – Ability to maintain clean, fully stocked, and orderly work areas while managing competing priorities.Communication Skills- Ability to effectively communicate clearly and professionally with guests and team members in a busy environment.Guest Oriented - Ability to take care of the guests' needs while following company procedures.Interpersonal - Ability to work collaboratively with a variety of personalities and individuals to ensure efficient operations and outstanding guest experiences.Dependability – Ability to consistently complete assigned responsibilities with minimal supervision.Composure Under Pressure – Ability to remain efficient, organized, and professional during high-volume business periods.ExperienceOne year of guest service, food and beverage, hospitality, restaurant, hotel, entertainment venue, or casino experience preferred.Previous experience in a fast-paced, high-volume environment is strongly preferred.Certificates & LicensesMust obtain a Siletz Tribal Gaming License.Must have OLCC Alcohol Service permit before the start date.Must have a Food Handlers Permit within 30 days of the start date.Must obtain VIP (Visibly Intoxicated Person) Permit within 45 days of the start date.Other RequirementsKnowledge of responsible alcohol service practices.Knowledge of food safety and sanitation procedures.Ability to safely lift, transport, and stock beverage products throughout the shift.Ability to work efficiently in a fast-paced, high-volume environment while maintaining exceptional guest service.Strong organizational skills and attention to detail.Ability to remain on your feet for extended periods while performing frequent lifting and carrying of heavy items, bending, and reaching.Ability to work flexible schedules, including evenings, weekends, holidays, and special events.Physical DemandsStand ConstantlyWalk ConstantlyHandling/Fingering ConstantlyReach Outward ConstantlyReach Above Shoulder FrequentlySquat or Kneel FrequentlyBend FrequentlyLift/Carry10 lbs or less Frequently11-20 lbs Frequently21-50 lbs Occasionally51-100 lbs OccasionallyPush/Pull12 lbs or less Frequently13-25 lbs Occasionally26-40 lbs Occasionally41-100 lbs OccasionallyOther Physical RequirementsVision: Near and FarSense of SoundSense of SmellWork EnvironmentWork will take place in a lively, fast-paced gaming environment with multiple distractions where guest interaction is constant, and service volumes are high. Some or all of work may take place on the gaming floor. The noise level in the work environment is usually moderate to loud with frequent movement. The environment is subject to smoke and the associated effects.Working ConditionsConditions of employment include passing a pre-employment drug screen, a background investigation, and completing a 180-day introductory period.