Administrative Specialist

Administrative Specialist

The Administrative Specialist serves as the primary receptionist for the Office of the Provost, providing exceptional customer service and creating a welcoming environment for faculty, staff, students, and visitors. This position performs a variety of administrative, secretarial, and office support functions for the Provost and the Academic Affairs team. Responsibilities include managing office communications, scheduling, preparing correspondence, maintaining records, assisting with special projects, and providing general administrative support. Additional duties may be assigned as needed.

A high school diploma or equivalent is required. Proficiency in Microsoft Office 365, including Word, Excel, Outlook, and other related applications. Customer service skills and a commitment to ethical communication practices. Valid driver's license and safe driving history are required.

A bachelor's degree and work experience in an educational setting.

Must possess excellent customer service, interpersonal, and communication skills with the ability to interact professionally with faculty, staff, students, visitors, and external partners. Demonstrated ability to prioritize tasks, manage multiple responsibilities, meet deadlines, and maintain accurate, confidential records while exercising sound judgment. Proficiency in Microsoft Office and other office technology, with the ability to quickly learn new software and systems. Ability to prepare accurate correspondence and reports, work independently with minimal supervision, and collaborate effectively as a member of the Academic Affairs team while building positive working relationships in a customer-focused environment.