Account Manager

Job DescriptionJob DescriptionJob SummaryWe are seeking a highly experienced Account Manager to oversee a portfolio of community associations throughout New Jersey. This role serves as the primary point of contact for Boards of Directors, owners, and key stakeholders and is responsible for overall operational oversight, financial review, regulatory compliance, and client relationship management.The ideal candidate is CMCA certified, possesses 10+ years of community association or property management experience, and is capable of managing complex portfolios with minimal supervision while maintaining exceptional service standards.Key ResponsibilitiesServe as the primary liaison to Boards of Directors, ownership groups, and residentsPrepare for and attend Board, annual, and special meetingsOversee day-to-day property operations and vendor performanceConduct routine property inspections and ensure timely follow-through on action itemsReview and approve invoices, contracts, and financial statements for accuracy and complianceEnsure compliance with governing documents and all applicable New Jersey laws and regulationsCoordinate maintenance, repairs, capital improvement projects, and emergency response effortsCollaborate closely with internal accounting, maintenance, and administrative teamsProvide strategic guidance to Boards regarding operations, budgeting, and long-term planningRequired QualificationsCMCA (Certified Manager of Community Associations) certification – RequiredMinimum of 10 years of property management or community association management experienceStrong knowledge of Board governance, budgeting, and fiduciary responsibilitiesExcellent written and verbal communication skillsProven ability to manage multiple properties, deadlines, and prioritiesProficiency with property management software and Microsoft OfficeValid driver’s license with the ability to travel to properties and meetings throughout New JerseyStrong problem-solving, negotiation, leadership, and decision-making skillsWork Environment & ExpectationsField-based with regular travel to managed properties and meetingsAbility to respond to urgent issues outside of standard business hours as needed