Healthcare Coordinator

Job Title: Customer Advocate I

Location: Chicago IL | Hybrid

Duration: 7+ months contract (possible extension)

Pay: $25.00/hr on W2

Onsite- may transition to hybrid only if business is confident person can work independently and perform as expected. Person will need to have their own equipment if transitioning to hybrid. Otherwise they will remain fully onsit

e.This position is responsible for researching and responding to telephone and written inquiries in a prompt, accurate and objective manner. Customer Service w/ administrative dutie

s.
JOB REQUIREMEN

TS:*High School Diploma or G

ED.*1 year customer service experience in a health care or health insurance environme

nt.*Experience evaluating customer situations, making decisions, and responding quickly to questio

ns.*Data entry and/or typing experience with basic computer skil

ls.*Interpersonal, analytical, organizational and independent decision making skil

ls.*Clear and concise verbal and written communication skil

ls.
PREFERRED JOB REQUIREME

NTS:*1 years customer service experie

nce.*6 months data entry experience in an office environm

ent.*Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Managem

ent.*Knowledge of medical terminology and anat

omy.