Laboratory Assistant II - St. Pete, LabWorks

Laboratory Assistant II

Location: 7000 4th St North St. Petersburg, FL 33702 Schedule: Flexible based on department needs (may include varied shifts)

The Laboratory Assistant II plays a vital role in supporting daily laboratory operations. This position is responsible for specimen receiving and processing, patient registration, order entry, specimen preparation, and transport to testing sites, while ensuring accuracy, quality, and exceptional customer service. The role also supports pathology functions, equipment maintenance, and overall laboratory workflow in compliance with Orlando Health policies and regulatory standards.

Key Responsibilities:

• Receive, process, label, aliquot, store, and transport laboratory specimens
• Perform patient registration, order entry, billing, scheduling, and downtime procedures
• Prepare specimens using centrifugation and appropriate handling techniques
• Process pathology specimens and support reference testing
• Maintain laboratory supplies and assist with customer supply orders
• Operate and navigate laboratory and hospital information systems
• Provide high-quality customer service and respond proactively to needs
• Assist with laboratory equipment cleaning and maintenance (e.g., centrifuges, refrigerators)
• Document specimen quality issues accurately
• Support laboratory Quality Improvement initiatives
• Train new or existing staff as needed
• Maintain a clean, organized, and safe work environment
• Follow all Orlando Health policies, procedures, infection control, and accreditation standards
• Maintain reliable and punctual attendance
• Perform additional clerical duties including filing, charting, report distribution, and requisition management
• Assist with scheduling Pathologists, Histotechnicians, or Transport Representatives as needed
• May assist with bone marrow collection and perform phlebotomy if competency is approved and on file

Education & Experience Requirements:

Required: High School Diploma or GED Experience (one of the following): Two (2) years of laboratory experience or patient care experience OR current enrollment in a science-related program (e.g., Nursing, Medical Technology, Pre-Med, or related clinical field) may substitute up to two years of experience

Preferred: Phlebotomy experience

Skills & Competencies:

Knowledge of specimen collection, handling, and processing Strong attention to detail and organizational skills Ability to work collaboratively in a fast-paced environment Effective communication and customer service skills Comfort using laboratory and hospital information systems Ability to work flexible hours to meet operational needs

Why Orlando Health: At Orlando Health, we are committed to delivering high-quality care through teamwork, innovation, and compassion. As a Laboratory Assistant II, you'll be part of a collaborative environment that supports professional growth, quality improvement, and meaningful contributions to patient care.