Non-Technical Project Manager

Non-Technical Project Manager

Our client, an automotive company, is looking for a Non-Technical Project Manager for their Warren, MI location.

Responsibilities:

• Coordinate monthly offer authoring activities for Go To Market execution across supported brands and experiences, including enhancements and updates as business needs arise
• Review, validate, and maintain offer-related content and data to ensure accuracy across consuming applications and digital retail experiences
• Partner with internal stakeholders, brand teams, and external agencies to clarify business needs and technical requirements
• Assist with release readiness activities, including requirement gathering, timeline coordination, and cross-team communication
• Support technical release activities, including UAT and validation across multiple environments
• Troubleshoot issues impacting offer setup, display, or downstream consumption
• Assist with managing and resolving field team escalations requiring JIRA level 2 support
• Maintain and develop documentation and organization strategies to support operational efficiency and effectiveness
• Escalate risks, gaps, or issues that may affect monthly launches or enhancement delivery
• Build a working understanding of incentive systems, web services and downstream dependencies to support technical changes and issue resolution
• Partner with external technical agencies to gather technical requirements for application and web service upgrades, and manage release timelines to ensure business needs are properly met
• This role supports cross-brand offer creation and incentive testing, helping ensure incentive and offer data is accurate, timely, and advertised across the company's digital retail experiences.
• This person works with multiple internal and external partners to maintain, upgrade, and troubleshoot web services and data details.

Requirements:

• Experience supporting incentives, offer management, digital retail, or a related business or operations function
• Strong attention to detail and ability to manage recurring execution work with accuracy and consistency
• Strong written and oral communication skills
• Strong organizational skills and ability to manage multiple workstreams with changing priorities
• Strong problem-solving skills
• Builds and maintains strong relationships with diverse stakeholders
• Ability to build a practical understanding of interconnected systems, web services, and downstream impacts
• Ability to gain high-level understanding of complex IT solutions
• Ability to work productively in a team environment
• Ability to execute in a multiple workstream project environment with changing priorities
• Ability to comprehend technical concepts
• Comfortable working in a dynamic environment with changing priorities
• Self-starter with the ability to independently while coordinating across multiple teams and partners
• Proficient in Microsoft Office Suite
• Working knowledge of APIs, response structures, or system integrations is a plus
• 2-4 years of experience
• Bachelor's degree in business administration preferred or a related field. And/ or equivalent experience okay

Top 3 Skills:

• CRW – Knowledge/experience with of OEM incentives and offers
• Company's vehicle configuration data experience
• Solid communication skills

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities