Medical Patient Services Representative

Medical Patient Services Representative

Mayfield Spine Surgery Center is hiring a Full Time Medical Patient Services Representative! No weekends, no call, no holidays! Welcome to Mayfield Spine Surgery Center! Mayfield Spine Surgery Center, a leading outpatient surgical facility dedicated to providing high-quality care and service-oriented environment.

We're looking for a friendly, detail-oriented Patient Access Representative to join our front office team. In this role, you'll be the first point of contact for our patients — welcoming them to the center, verifying insurance, collecting payments, scheduling procedures, and supporting a smooth check-in and registration process.

Key Responsibilities

• Greet and check in patients with professionalism and care
• Verify insurance, collect co-pays, and obtain necessary signatures
• Accurately enter patient information into our system
• Schedule and confirm procedures with patients and physician offices
• Answer incoming calls and route them appropriately
• Support front desk operations and assist with daily reporting tasks

Qualifications

• High school diploma.
• 1-2 years' experience working as a Patient Representative.
• Knowledge of medical terms and practices.
• Professional manner and appearance.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

What We Offer:

As a valued member of USPI, your health and well-being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life's daily stresses.

• Competitive wages
• Opportunities to better yourself professionally
• Health, Dental & Vision Coverage
• 401(k) retirement plan
• Paid Time Off (PTO)
• Company Paid Holidays
• Employee Assistance Programs
• Health Savings Account/ Flexible Spending Account
• Education Assistance
• Short Term Disability and Long Term Disability Insurance

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.