Reservations Specialist

Reservations Specialist

Salary Range $23.00 - $23.00 Hourly Position Type Full Time Job Shift Any Education Level High School Travel Percentage Negligible Category Sales

Description

We are growing with tremendous opportunities! Join our team to provide luxury service to our guests in hotels, resorts, and private jet travelers in the Sports and Entertainment Division! Top Pay and Bonuses!

Go Rentals is a highly specialized, elite car rental company, with an extraordinary emphasis on service... we are proud to be the only Forbes Travel Guide Brand Official Elite Car Rental Company in the world. Go Rentals is also the only company specializing in the private jet industry and fine hotels. We exist to deliver luxury experiences for our guests. We are searching for local, highly gifted, experienced, and dedicated Reservationist for our Sports & Entertainment division whose performance is exemplary and their standards for service exceeds everyday expectations!

Responsibilities and Duties

Provides 5 Star Guest Service to current and future Sports & Entertainment guests.

Minimum Job Requirements:

• Exceptional Sales Experience both client-facing and telephonic sales a plus
• Previous Reservation & Guest Services Experience
• Smartphone/tablet/technology savvy
• Excellent Communication Skills
• Must be 21 years or older (Not Montana or Hawaii)
• Minimum of a high school diploma or GED equivalent. College degree preferred
• Work schedule: Tuesday through Saturday, 11am to 7pm during weekdays, 9am to 5pm on Saturday

Company Benefits

• Employer Paid Monthly Contributions do Dental (L) and Vision for individual employees
• Medical - Discounted rates for individual employees
• $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
• Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
• Employee Assistance Program
• Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
• Identity Theft Assistance Services
• Travel Assistance through Mutual of Omaha
• COVID19 Resources (tele-health, mental health benefits and testing)
• Pharmacy Discount Programs through CVS & Good RX
• Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
• 401(k)
• 2 Weeks accrued Vacation with cash out program after 1st year!
• Generous Sick and Safe accrued Pay
• 7 Paid Holidays
• Paid Birthday off!
• Cell Phone Pay of $40.00 a Month for hourly employees
• $1,000.00 Referral Bonus Program
• Employee Discounts for Auto Rentals (Friends & Family)
• Employee Wholesale Auto Purchase Program
• Perks @Work Program thousands of discounts for just about everything!

Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.

Qualifications

Basic Requirements (not an exhaustive list):

• 3-5 Years experience as a guest support specialist.
• Ability to and proven track record of driving sales and marketing through various field teams effectively and successfully; both local and multi-location teams
• Ability to perform sales and operations for both local and national locations
• Ability to work individually or within a team environment
• Ability to work a flexible schedule, including weekends, evenings, and holidays
• Valid, unrestricted Driver's License (as mandated by state and location)
• Proof of Auto Insurance/Insurability
• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
• Excellent problem resolution
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

*Must be able to speak and understand basic English sufficient to communicate effectively with management, team members, FBO and Hotel Partners, and leads, follow verbal and written instructions, and understand safety protocols.