Bilingual English/Spanish Customer Service Specialist/HR Admin Asst
$21 - $23 per hourUnitex
Customer Service Specialist/HR Administrative Assistant
Unitex is currently seeking a full-time Customer Service Specialist/HR Administrative Assistant for our Lawrence, MA Plant. Compensation: $21.00 - $23.00 per hour. Actual compensation decisions are based on experience. Schedule: "In office" position. Monday - Friday 8:00am 4:30pm with flexibility to work additional hours when needed.
Responsibilities include:
- Offer excellent customer service via phone/email to our customers, vendors and to our walk-in guests
- Engage with customers and resolve customer requests and complaints
- Work with all internal departments
- Timely responses to emails and voicemails
- Ensure accurate and timely data entry
- Weekly reporting to the corporate office
- Weekly invoicing to our customers
- Assisting in the human resource (HR) functions such as onboarding of a new employee, employee events, payroll
- Assists Office Manager and General Manager as needed
Required skills:
- Recent college graduate or 1+ years of experience in customer service
- Proficient in Microsoft Office products (Word, Excel, Outlook, PowerPoint, etc.)
- Bilingual in Spanish is required
- Excellent verbal and written communication skills
- Strong ability to multi-task, prioritize and attention to detail
- Accurate data entry technique
- Associate's degree preferred
- Excellent time management skill
Unitex offers a competitive compensation package including health insurance, 401K with employer matching, paid vacation, sick days, etc.
UnitexVacancy posted 1 day ago
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