Credentialing Coordinator / Senior - Orthopedics

Credentialing Coordinator

What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in.

We are seeking a detail-oriented Credentialing Coordinator to support our Orthopedic Department by managing provider credentialing, licensing, and enrollment processes. The ideal candidate will have prior credentialing experience, preferably in a healthcare setting. This role requires excellent organizational skills, attention to detail, and the ability to collaborate with providers, leadership, and external agencies to ensure timely and accurate credentialing compliance.

Once you join us you won't want to leave. It's because we reward our team for the excellent service they provide. Our total rewards package includes the benefits you'd expect from a top healthcare organization (benefits, insurance, etc.), plus:

• 100% paid medical premiums for our full-time employees
• Generous time off (holidays, preventative leave day, both vacation and sick time all of which equates to around 37-38 days per year)
• The longer you stay, the more vacation you'll accrue!
• Longevity Pay (Monthly payments after two years of service)
• Build your future with our awesome retirement/pension plan!

We take care of our employees! As a world-renowned institution, our employees' wellbeing is important to us. We offer work/life services such as...

• Free financial and legal counseling
• Free mental health counseling services
• Gym membership discounts and access to wellness programs
• Other employee discounts including entertainment, car rentals, cell phones, etc.
• Resources for child and elder care
• Plus many more!

Position Summary:

This position is responsible for supporting and coordinating all provider and physician credentialing activities. The Credentialing Coordinator verifies that all policies and procedures associated with credentialing meets external accreditation, state regulatory requirements, and organizational requirements.

Position Key Accountabilities:

• Conducts credentialing and re-credentialing related activities.
• Monitors and maintains credentialing databases and files for practitioners and providers.
• Facilitates applications and re-applications for providers per company and state requirements.
• Communicates with providers in a timely manner regarding status of credentialing via written or verbal communication.
• Maintains additions, changes, and terminations in credentialing database.
• May facilitate new provider orientation and onboarding.
• May manage policies and procedures associated with provider credentialing.
• Conducts credentialing audits and satisfaction surveys.
• Effectively communicates with all stakeholders.
• Continuous compliance with HIPPA regulations and Compliance/Program Integrity requirements.
• Performs other duties as assigned.

Certification/Skills:

• Current and thorough knowledge of all rules, laws, regulations, accreditation requirements and standards relevant to credentialing.
• Knowledgeable of NCQA, URAC, and Joint Commission standards and requirements of accreditation.
• Proficiency (intermediate) with MS Office software, Word, Excel.
• Demonstrated effective written and oral communication skills.
• Manages Human Resources activities of department in regards to: recruiting and selection, hiring and termination, training, professional development, mentoring, counseling, performance evaluations, and salary planning.
• Certified Provider Credentialing Specialist (CPCS) by National Association Medical Staff Services (NAMSS) preferred

Minimum Education:

Associate's Degree in related field required May substitute required education with equivalent years of experience beyond the minimum experience requirement.

Minimum Experience:

3 years of credentialing, database management, or medical staff coordination in managed care environment required

Physical Requirements:

Exerts up to 20 pounds of force occasionally and/or up to 10 pounds frequently and/or a negligible amount constantly to move objects.

Security Sensitive:

This position is a security-sensitive position pursuant to Texas Education Code 51.215 and Texas Government Code 411.094. To the extent that a position requires the holder to research, work on, or have access to critical infrastructure as defined in Texas Business and Commerce Code 117.001(2), the ability to maintain the security or integrity of the infrastructure is a minimum qualification to be hired for and to continue to be employed in that position. Personnel in such positions, and similarly situated state contractors, will be routinely reviewed to determine whether things such as criminal history or continuous connections to the government or political apparatus of a foreign adversary might prevent the applicant, employee, or contractor from being able to maintain the security or integrity of the infrastructure. A foreign adversary is a nation listed in 15 C.F.R. 791.4.

Residency Requirement:

Employees must permanently reside and work in the State of Texas.