Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Customer Service Specialist I - De-escalation Expert

Embedded Shishya

Beaverton, OR
  • Remote job

KinderCare Learning Companies is seeking a customer care specialist to support families with billing issues, system questions, and general inquiries via phone, email, and chat. You will de-escalate concerns and build relationships with families and partners, documenting all interactions in the internal ticketing system. Bilingual English/Spanish is a plus, and remote call center experience is valued. #J-18808-Ljbffr Embedded Shishya

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Remote Customer Service Specialist I - De-escalation Expert in Beaverton, OR vacancy
  • Ntiva, Inc. is hiring a Service Desk Technician III to manage elevated...  ...-touch resolution and strong customer communication. The role...  ...documenting processes, and preventing escalations in a fast-paced MSP...  ...United States, the position is remote with potential travel; candidates... 
    Remote job

    Ntiva, Inc.

    Mc Lean, VA
    1 day ago
  •  ...s Discount Furniture is seeking a Customer Support Resolution Specialist to resolve escalated issues with empathy and professionalism. The role emphasizes de-escalation, coaching, and collaboration...  ...to manage multiple priorities. Remote work options are available, with... 
    Remote job

    Bob's Discount Furniture

    Annapolis, MD
    1 day ago
  •  ...intimate knowledge of our customers’ business. About the...  ...role of subject matter expert, advising upon the on the...  .... Excellent customer service skills, including understanding how to de-escalate, how to soothe and how...  ...primarily performed in a remote capacity and will... 
    Remote job
    Work at office
    Overseas
    Flexible hours
    Shift work

    NetCov

    New York, NY
    1 day ago
  • This position will be remote and can be hired anywhere within PA, MI, NJ, DE.The Cybersecurity Advisor (or Portfolio...  ...of the most advanced security services and technologies. The SA has...  ...opportunities. In partnership with domain specialist and experts, the SA will facilitate... 
    Remote work
    Full time
    Work experience placement
    Local area
    Work from home

    Optiv

    Detroit, MI
    1 day ago
  •  ...digital world, freeing our customers to focus on the strategic...  ...the roleOrange Business Services U.S. Inc: Senior IoT Sales Expert - Atlanta, GABuild and...  ...customer requirements.Note and escalate service development...  ...frameworkTelework: 100% Remote; position may be performed... 
    Remote work
    Full time
    Work at office
    Local area
    Work from home
    Flexible hours

    Orange

    Atlanta, GA
    2 days ago
  • $23 per hour

     ...located in Portland, Oregon is seeking a Customer Care Specialist. The ideal candidate will prioritize customer experience, managing escalated concerns and acting as the primary...  ...opportunity for those experienced in customer service, with a starting pay of $23.00 per hour... 
    Hourly pay

    Jacuzzi Inc.

    Portland, OR
    8 hours ago
  • $150k

    Building Power Systems Subject Matter Expert - Aviation & Infrastructure - PA/MD/NJ/DE Pennsylvania | Maryland | New Jersey |Delaware Full-Time | On-Site |...  ...success, providing project and construction management services to public and private clients nationwide. We value... 
    Full time
    For contractors
    Local area

    CMTS LLC

    Philadelphia, PA
    12 days ago
  •  ...About the job Customer Service Travel Concierge Customer Service Travel Concierge - Remote Our agents are a very important part of our family. You will be the eyes...  ...concerns Calmly attempt to resolve and de‑escalate any issues Escalate interactions when necessary... 
    Remote work
    Work from home
    Flexible hours

    iBookiGo

    California, MO
    1 day ago
  • $15 per hour

     ...Williams-Sonoma Inc. Customer Service Representatives Seasonal Full Time availability Remote roles available in: Houston, TX...  ...empathetic resolutions. Handle escalations with professionalism,...  ...communication skills - Ability to de-escalate and resolve issues professionally... 
    Remote work
    Full time
    Seasonal work
    Local area
    Work from home

    Williams-Sonoma

    Houston, TX
    1 day ago
  •  ...JOB SUMMARY The Customer Service Representative is responsible for the receipt of new cases...  ...claims and billing Conflict resolution and de-escalation skills JOB RELATED SKILLS/COMPETENCIES...  ...and a media stipend are provided for remote workspace. ABOUT DANE STREET: A fast-... 
    Remote work
    Temporary work
    Work from home

    GrabJobs

    Las Vegas, NV
    18 hours ago
  • $15 per hour

     ...deliver inspirations that help customers enjoy, enhance and...  ...Your Team Our Customer Service Specialists support Ballard Designs, Frontgate...  ...by problem-solving and de-escalating unique situations but also...  ...You'll Work This role is remote ; job seekers must reside... 
    Remote work
    Hourly pay
    Full time
    Local area
    Work from home
    Shift work

    QVC Group, Inc

    United States
    2 days ago
  •  ...Connecting with customers through various communication channels, the remote Sales Customer Service Specialist will manage inquiries, resolve issues, and meet sales objectives...  ...to address their questions and concerns De-escalate issues and escalate interactions when... 
    Remote work

    Virtual Vocations Inc

    United States
    18 hours ago
  • $21.77 per hour

     ...This role is part of the Client Services Operations organization and...  ...transfers. Effectively de-escalates challenging client situations...  ...to meet changing business and customer demands. Qualifications Associate...  ...Location: Tampa, FL - 33605 Remote working/work at home options... 
    Remote work
    Work from home
    Flexible hours

    Northwestern Mutual

    Tampa, FL
    1 day ago
  • $15 per hour

     ...Customer Service Superstar (Specialist) The Vibe: Are you the friend everyone has that loves to talk and be...  ...empathy, patience, and a knack for de-escalating tense situations. Wordsmith Abilities...  ...Awesome Team: A supportive crew, [remote flexibility/free office snacks], and... 
    Remote work
    Work at office

    Nebraska Crossing

    Gretna, NE
    1 day ago
  •  ...Bilingual Customer Service Specialist CXAi is a digitally powered, human-delivered...  ...needed. Details about the remote-working program at Flexiti...  ...established departmental escalation procedures, Quality Standard...  ...concerns efficiently, and de-escalate challenging situations... 
    Remote work
    Full time
    Work at office
    Work from home
    Shift work

    NCRI

    United States
    3 days ago
  • $350 per month

     ...Workplace in the USA, and Top Remote Workplace, Kobie is where...  ...Stevie Awards for outstanding customer service provided to our client's...  ...towards timely resolutions and de‑escalating calls when necessary Utilize...  ...major brands by becoming an expert in their loyalty programs,... 
    Remote work
    Full time
    Work at office
    Work from home
    Flexible hours
    Shift work
    Weekend work
    Afternoon shift

    Kobie

    Nashville, TN
    1 day ago
  • $161.93k - $243.5k

     ...governance framework. ~Define and maintain decision rights, escalation protocols, and forum charters. ~Prepare leadership forums (monthly...  ...Environment This position is based in Northbrook, Illinois. Remote work from anywhere in the US is available. At Astellas we... 
    Remote work
    Full time
    Work at office
    Work from home
    Flexible hours

    Astellas Pharma

    Remote
    a month ago
  •  ...Overview As a Customer Support Specialist, you will serve as a primary point of...  ...individuals passionate about service delivery in a high-velocity...  ...states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS...  ...attempt to resolve and de-escalate any issues * Escalate interactions... 
    Remote work
    Ongoing contract
    Work from home
    Shift work

    Teleperformance USA

    United States
    1 day ago
  •  ...Category : Customer Service/Support As a Customer Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and...  ...with customers Calmly attempt to resolve and de-escalate any issues Escalate interactions when necessary... 
    Remote work
    Ongoing contract
    Work from home
    Shift work

    Teleperformance USA

    Boggstown, IN
    2 days ago
  • $20 - $40 per hour

     ...Title: Medical Subject Matter Expert (AI Training & Documentation)...  ...Type: Contractor Location: Remote We are seeking experienced...  ...applicable. Carefully de-identify all confidential or patient...  ..., or medical documentation specialist. Strong knowledge of clinical... 
    Remote work
    For contractors

    Weekday AI

    United States
    3 days ago
  •  ...Procurement Expert Opportunity We are seeking a Procurement Expert...  ...Expert, You Will: Help customers buy and renew software for a...  ...renewal management platform and service recently launched by the...  ...customers because customer data is de-identified, aggregated with other... 
    Remote work
    Contract work
    Flexible hours

    LatamCent

    United States
    2 days ago
  •  ...Mapping City/Country Expert The team works on keeping Maps Data current and reflective of real-world changes. They work on issues...  ...based on instructions, training, and context. Field escalations of complex or edge-case data issues from internal teams and resolve... 
    Remote work
    Local area
    Weekend work

    TSMG

    United States
    4 days ago
  •  ...THROUGH PROVIDE LINK. We're Looking for a Customer Service Specialist to join our team and respond to...  ...systems. Identify complex issues and escalate them to appropriate departments or management...  ...to think critically, multitask, and de-escalate stressful situations under... 
    Remote work

    GrabJobs

    San Bernardino, CA
    3 days ago
  • $19 per hour

     ...Customer Service Representative (Remote) - $19/hr Schedule: Monday-Friday Employment Type: Full-Time Location: 100% Remote (U.S....  ...platforms ~Remote work experience ~Ability to de-escalate situations and handle high-volume periods All... 
    Remote work
    Full time
    Work experience placement
    Local area
    Monday to Friday

    Ultimate Staffing

    Portland, OR
    23 hours ago
  • $100 per hour

     ...determine appropriate outcomes, including escalation, closure, or further investigation. ~...  ...industry best practices. ~Provide expert feedback on surveillance methodologies,...  ...Independent contractor engagement. ~Fully remote and flexible work arrangement. ~... 
    Remote work
    Weekly pay
    Part time
    For contractors
    Flexible hours

    Weekday AI

    Remote
    a month ago
  • $100 - $160 per hour

     ...Strategic Subject Matter Expert to work in Golden, CO....  ...strategic technical services to NLR Water Power projects...  ...researchers as part of DE-FOA-0002845,...  ...for the betterment of remote, island, and coastal communities...  ...innovation. ~Experience with customer relations to understand... 
    Remote work
    Full time
    Part time
    For contractors
    Local area

    Akima, LLC

    Remote
    2 days ago
  • $70k - $100k

     ...experiences. We are expanding our remote Customer Support team and looking for...  ..., professional Customer Service Representative who takes pride...  ...professionalism, following established escalation paths and recording clear...  ...skills and the ability to de-escalate sensitive customer... 
    Remote work
    Flexible hours

    Aqualillies

    United States
    1 day ago
  • $21.35 per hour

     ...FINRA (6/63 or 7/63) Customer Service Representative - REMOTE Nationwide Last week to apply Full Time Job Description Primary Duties and...  ...repeat calls and unnecessary call transfers. Ability to de-escalate client experience situations effectively while guiding... 
    Remote work
    Full time
    Flexible hours
    Shift work

    Northwestern Mutual

    Charlotte, NC
    1 day ago
  •  ...CS Specialist I - Customer Service Center #21-9416 Multiple Locations Apply Location 100% remote within the Bank's footprint (FL, IN, KY, MD, MI, OH, PA, TN, VI, WV). Employee...  ...an issue or question independently. De-escalates situations when necessary or escalates call... 
    Remote work
    Full time
    Bank staff
    Work at office
    Monday to Friday
    Flexible hours

    WesBanco Bank Inc.

    Uniontown, OH
    1 day ago
  •  ...Outpatient Coder to code complex outpatient hospital services and serve as a resource for coding staff and...  ...coding. You will support audits, resolve escalated cases, and contribute to process improvements, working remotely from Kentucky. Requirements include 3-5 years... 
    Remote job

    BBSS Beyond Blue

    Brooklyn, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Customer Service Specialist I - De-escalation Expert. Be the first to apply!