Global Head of Customer Success Retention & Growth (Remote)
Phocas Ltd
Phocas Ltd is seeking a Head of Customer Success to own GRR and CSQLs across UK, Australia, and the US. You will design scalable CS methodologies, develop future leaders, and build cross-functional trust to make retention a company-wide priority. This leadership role requires strategic vision and operational rigor, with a focus on adoption, health scoring, risk management, and proactive customer engagement to maximize value and renewals. #J-18808-Ljbffr
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Global Head of Customer Success Retention & Growth (Remote) in Costa Mesa, CA vacancy
- ...LexisNexis Risk Solutions is seeking a Director of Customer Success (Retention and Growth) to build a high-performing operating model, lead five Customer... ...and expansion across government customers. The role is remote within the United States with travel to customer...Remote work
- ...First Advantage is seeking a VP of Customer Success to develop individualized client strategies... ...on terms, and lead a high-performing, global Customer Services and Account Management... ...focuses on strategic direction, revenue growth, and building a proactive, trusted-...Remote work
$320k - $365k
...highlights of our success: $470M+ Annual Recurring... ...based net revenue retention of 104%, as of... ..., with deals with global giants like... ...meaningful results for our customers. Joining the... ...continuous career growth: the highest rate... ...States (including US Remote) For roles based...Remote workTemporary workLocal areaFlexible hours- Thomson Reuters is seeking a Customer Success Manager focused on global trade to deepen product adoption and drive customer outcomes. You will manage... ...knowledge and strong communication to optimize retention, growth, and customer satisfaction while aligning with Thomson...Suggested
$56.5k - $74.5k
...The Role: As a Customer Success Manager (CSM), you are the strategic advocate and trusted... ...and services, leading to satisfaction, retention, and growth of their account with us. You'll build... ...process improvements. Collaborate globally when managing multi-region customers...Remote workContract workLocal areaFlexible hours- ...HireHi is seeking a remote-first Growth/Retention Marketing leader to own retention metrics, design lifecycle communications, and run experiments... ...data-driven strategies to reduce churn and improve LTV in a global e-commerce context. You will collaborate with product,...Remote work
- ...for a self-driven, growth-minded account manager... ...track record of success to join our hybrid-remote US-based Account Management... ...for each of your customers to guide them in... ...customer adoption, retention, and revenue growth.... ...HR, IT, Finance, and global workforce management...Remote workContract workWork at office3 days per week
- ...WithMe, Inc. is seeking a Client Success Manager to build, manage, and grow client... ...dedicated book of business in a fully remote role. You’ll be the primary contact from... ...communication, consultative account management, retention, and growth. You’ll conduct quarterly business...Remote workContract work
- ...DiLucci CPA Firm is seeking a Customer Success Manager to own relationships with our tax clients in a remote, full-time capacity. You will advocate for clients... ...our trusted voice, directly influencing retention and revenue growth through upsells that genuinely meet client...Remote workFull time
- ...Phocas Software is seeking a visionary Head of Customer Success to own GRR and drive proactive retention across regions. You will design scalable CS methodologies,... ...requires strategic oversight, operational rigor, and global collaboration to scale our CS organization and...Remote work
- ...FlowX.AI in New York City is seeking a Head of Customer Success to build and lead a global CS practice, starting with agentic accounts and expanding to enterprise... ...tell their success story. You will drive ARR growth, build executive relationships, and create compelling...
$130k
...Account Manager- SMB, Growth & Retention (Core) About this position... ...a proven track record of success to join our hybrid-remote US-based Account Management... ...relationship owner for each of your customers to guide them in... ...HR, IT, Finance, and global workforce management needs...Remote workContract workWork at office3 days per week- ...Hyland is seeking a Digital Customer Success Manager to drive value for customers post-implementation. This remote role focuses on adoption, retention, and growth, acting as the primary customer advocate and coordinating with cross-functional teams. You will design Success...Remote work
$250k
...largest and most strategic customers through a tailored... ....What you'll doDrive growth and retention for your book of... ...HR, IT, Finance, and global workforce management... ...stakeholders through remote meetingsNegotiate and... ...teams to ensure customer success and secure long-term...Remote workContract workWork at office3 days per week- Achieve Test Prep is looking for a Customer Success Manager to work remotely. This role is focused on building strong relationships with customers, driving satisfaction, and ensuring retention and growth. The ideal candidate will have over 3 years of experience in customer...Remote jobFull time
- ...Americas market and seeks a Senior Customer Success Manager to build lasting relationships with our global clients. You will guide... ...Product and Engineering to drive retention, expansion and value... ...and ensure exceptional service. #J-18808-Ljbffr Inclusively RemoteRemote job
- ...GotPhoto.com | fotograf.de is seeking a Head of Customer Success to lead the retention and growth strategy for our Enterprise and Scale-Up segments. You will manage... ...establishing scalable processes for growth. The remote-first environment empowers flexibility while...Remote work
- ...guide strategy at the executive level, and collaborate with a cross‑functional pod to stay focused on growth rather than day‑to‑day data entry. You will drive retention and upsell opportunities, shape scopes of work, and forecast revenue while leading onboarding for new...Remote job
- ...ShipBob is seeking a Manager, Merchant Success to lead a high-performing team responsible for the success and expansion of strategic customer accounts. You will coach and develop a team, ensure retention and revenue growth, and align cross-functionally to deliver outstanding...Remote work
$239.6k - $359.4k
...Director of Growth Strategy & Operations – Global Account Management Square... ...grows with its existing customers — optimizing for retention, expansion, and multi-... ...Product, and Customer Success to ensure a seamless and... ...building the life you want. Remote work, medical...Remote workLocal areaWorldwideFlexible hours- ...must reside in California position is fully remote, US. You must reside and work within CA... ...position. Overview: Lexia seeks a dynamic Growth and Retention Account Executive to drive new business and long-term customer success across our Los Angeles County territory. This...Remote workPermanent employmentShift workNight shift
$250k
...Strategic Accounts (Growth & Retention) Rippling gives businesses... ...and most strategic customers through a tailored... ...HR, IT, Finance, and global workforce management... ...stakeholders through remote meetings Negotiate... ...teams to ensure customer success and secure long-term...Remote workContract workWork at office3 days per week- Lexia, part of Cambium Learning Group, is seeking a Growth and Retention Account Executive to drive new business and long-term customer success across Orange County, San Diego County, and Imperial County, supporting PreK-12 schools with literacy solutions. You will build...Remote job
- Cambium Learning Group is seeking a Growth and Retention Account Executive to drive new business and long-term customer success across our California territory. This remote role focuses on PreK-12 literacy solutions, working with education leaders to expand adoption and...Remote job
- ...TUMI is looking for an experienced Global Marketing Director to spearhead its worldwide... ...pivotal role will focus on driving brand growth, enhancing consumer engagement, and increasing... ..., combining four days on-site with one remote day each week. If you have a strong...Remote workWorldwide1 day per week
- ...platform evolves and customers increasingly adopt AI... ...capabilities, customer success can no longer be measured... .... We're looking for a Head of Customer Success &... ...success of our global customer base. The mandate... ...to adoption to value. Retention & Growth Drive the customer outcomes...
- ...platform, trusted by global innovators... ...the world, helping customers make better use of... ...employees. Location: Remote within the United... ...is hiring a Head of Customer Success to lead their... ...customer relationships, retention performance,... ...’s continued growth. Key Outcomes...Remote workRelocation
- Lexia Learning seeks a Growth and Retention Account Executive to drive new business and long-term customer success across our California-dedicated territory. You will engage district... ...manage a robust pipeline in Salesforce. Remote-first work with reliable internet is...Remote job
- ...portfolio of strategic enterprise customers. You’ll own the full customer relationship... ...teams, manage senior stakeholders, and drive retention, profitability, and AI-driven value across multi-workstream accounts. This is a remote-first role with global reach. #J-18808-Ljbffr...Remote work
- Rippling is hiring an Account Manager for SMB, Growth & Retention in a hybrid-remote US-based role. You will be the primary relationship owner for customers, guiding them to optimize Rippling’s HR, IT, and Finance solutions and drive adoption, retention, and revenue growth...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Global Head of Customer Success Retention & Growth (Remote). Be the first to apply!
Related searches
- growth manager Costa Mesa, CA
- customer marketing Costa Mesa, CA
- work from home customer Costa Mesa, CA
- amazon customer Costa Mesa, CA
- customer satisfaction Costa Mesa, CA
- customer engineer Costa Mesa, CA
- customer Costa Mesa, CA
- customer project program manager Costa Mesa, CA
- customer retention Costa Mesa, CA
- remote typing work Costa Mesa, CA



