Homeless Outreach Program Coordinator

Job Description

Job Description

Position Summary:

The GBHI Program Coordinator is an integral member of the multidisciplinary clinical team, reporting to the Program Director. This role ensures that coordinated systems-of-care are responsive to the assessed needs of clients in a timely and comprehensive manner. The Program Coordinator participates in the delivery of addiction and/or mental health treatment services, performs outreach and community engagement, and oversees overall program compliance and quality assurance within Center Point programs.

Education & Experience:

• SUD Licensed or Registered (REQUIRED).
• Three years of experience in the supervision of and providing program and case management services with the target population; at least two of these years must be in a supervisory position.
• Experience with data collection and analysis is required.
• Knowledge of drug and alcohol addiction, abuse patterns, and treatment methodologies is required.
• Knowledge of the effects of prenatal exposure to drugs and alcohol on infants is essential.
• Recovering persons are encouraged to apply.

Required Skills & Qualifications:

• Valid California Driver's License with a satisfactory driving record (required by date of hire).
• Strong written and verbal communication skills in English.
• "Can do" attitude and collaborative team player.
• Ability to thrive in a fast-paced environment and maintain composure under pressure.
• Self-directed, motivated, resilient, and adaptable.
• Strategic thinker, problem solver, and accountable decision-maker.
• Comfortable addressing complex issues in public and community settings.
• Commitment to diversity, equity, and inclusion in the workplace.
• Proficiency with Microsoft Office Suite and integrated database applications.
• Ability to operate a desktop or laptop computer.

Essential Duties & Responsibilities:

Primary Duties:

• Serve as part of the supervision of the multi-disciplinary team; provide direction of HomeLink services and training on evidence-based practices ensuring fidelity to curricula.
• Maintain professional, courteous interaction with clients, staff, referring agents, other agencies, the public, board members, and senior management; maintain CLAS Standards.
• Conduct outreach engagement activities with referral agencies and potential participants.
• Collect and compile statistical data for monthly, quarterly, and annual reports.
• Conduct and/or participate in comprehensive screenings and assessments of potential clients; make admission recommendations and ensure collection of all required collateral information.
• Ensure timely, accurate, and comprehensive completion and submission of all assessments, data collection instruments, and performance evaluation tools as required by contract, grant, or other agreements.
• Serve as a member of the URC responsible for quality assurance and timely completion of clinical notes and documentation.
• Monitor data collection in compliance with contracts, grants, and other agreements.
• Maintain intake, retention, and discharge rates in compliance with contracts, grants, and funders.
• Interact with diverse staff and clients in a culturally sensitive manner; provide case management coordination to ensure provision of all necessary medical, housing, mental health, and other services.
• Participate in weekly Management Team Meetings.
• Establish and maintain contact with referring agencies.
• Provide outreach and education to the community to develop cooperative relationships with agencies, advisory groups, and community members to broaden access to services.
• Coordinate service planning and ensure provision of wrap-around services including medical care, transportation, GED, and other educational pursuits.
• Assess staff training needs and implement training programs.
• Coordinate with medical and mental health service providers to ensure all clients and partners receive necessary care, including medication.

Clinical Supervision:

• Participate in determining medical necessity and admission to SUD/MH treatment; conduct intake process.
• Screen applicants to ensure they meet admission criteria.
• Supervise client orientation and development of treatment and service plans.
• Assign counselors to cases; provide staff training and supervision; monitor client care and review case files.
• Oversee and review diagnostic assessments of applicants for treatment.
• Conduct and revise treatment plan reviews as necessary.
• Review client charts to ensure compliance with federal, state, and local government regulations and standards.
• Review, amend, and approve all discharge summaries and after-care plans.
• Ensure that a range of appropriate interventions (engagement, retention, compliance) are in place and meet program requirements.

Compensation & Benefits:

Center Point, Inc. is proud to offer a competitive and comprehensive benefits package:

• Competitive Annual Salary: $75,000 – $83,000.
• Medical / Health Insurance.
• Dental Insurance.
• Vision Insurance.
• 401(k) Retirement Plan.
• Paid Time Off (PTO).

Physical Requirements:

• Must be in good physical and mental health to meet program demands.
• Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
• Ability to grasp, push, and pull objects such as files and file cabinet drawers, and reach overhead.
• Ability to lift and carry up to 25 lbs.

Equal Opportunity Employer:

Center Point, Inc. is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workforce and encourage applications from all qualified individuals regardless of race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic. Reasonable accommodations are available upon request.