Human Resources Generalist

Human Resources Generalist Chicago, IL (preferred). Full-time, reports to CEO initially and eventually COO. The HR Generalist will support and improve Hello Mainland’s people function by managing recruiting coordination, interviewing and hiring support, onboarding and offboarding, employee documentation, HR administration, Gusto management, benefits support, and day‑to‑day employee needs. This hands‑on role is ideal for someone who is highly organized, proactive, people‑oriented, and comfortable balancing administrative detail with employee communication. Responsibilities Manage the recruiting process from job posting through offer stage Coordinate candidate communication, interview scheduling, and interview follow‑up Partner with hiring managers to keep searches organized, timely, and efficient Assist with candidate screening and help assess alignment with role needs and company culture Help create consistency in interview process, candidate evaluations, and hiring follow‑through Prepare offer materials and support pre‑boarding logistics Help improve the company’s recruiting and hiring process over time HR & People Operations Manage onboarding and offboarding processes across the company Maintain employee records, documentation, and internal HR files Serve as a point of contact for employee questions related to policies, time off, onboarding, benefits, and general HR matters Support employee relations conversations and ensure documentation is handled appropriately Assist with performance management process administration and manager follow‑up Help maintain and improve policies, procedures, and internal people processes Support compliance with applicable employment requirements Own day‑to‑day administration of Gusto Manage employee profile updates, onboarding and offboarding tasks, and HR record accuracy in Gusto Support payroll‑related administration, benefits administration, and time‑off tracking Help leadership stay organized around employee changes, deadlines, and HR documentation Employee Experience & Culture Help improve the employee experience through stronger communication, consistency, and follow‑through Support internal culture initiatives, employee engagement efforts, and feedback processes Help create a professional, organized employee lifecycle from recruitment through exit Qualifications 3–6 years of experience in HR, recruiting, people operations, or a related role Experience managing recruiting coordination, interviewing support, and hiring workflows Experience with onboarding, offboarding, employee administration, and HR documentation Experience with Gusto strongly preferred Strong communication skills and comfort handling sensitive employee matters professionally Highly organized, detail‑oriented, and dependable Ability to build process and create structure in a growing company Experience in a fast‑paced, entrepreneurial, or agency environment is a plus Multi‑state employee administration experience is a plus Compensation Target salary range: $60,000–$80,000, depending on experience. Why This Role Matters This role is important to helping Hello Mainland scale with better structure, stronger hiring processes, and more consistent people operations. We are looking for someone who can build a tighter, more organized, and more professional employee experience across the business. #J-18808-Ljbffr Mainland