Assistant Facility Manager - New York, NY

Assistant Facility Manager – BGIS, New York, NY and surrounding areas The Assistant Facility Manager directs maintenance team activities on basic electrical and mechanical systems to ensure uptime and compliance with best practices. This role provides leadership, positively exemplifies BGIS values, and supports client and employee satisfaction while maintaining profitability. Responsibilities Program Management Complete assigned projects by utilizing appropriate resources effectively and balancing client requirements with company strategy. Define client project requirements and facilitate the use of internal and external resources. Manage projects to completion by implementing a project schedule and maintaining client visibility. Provide ongoing updates to internal teams and clients regarding project status and progress. Balance competing client priorities and negotiate project compromises. Ensure all projects are performed safely and in accordance with company safety policies. Oversee the document management process, ensuring procedures and standards are established, maintained, and performed. Record and evaluate customer and non‑customer impacting events to proactively address problems. Capture and consolidate training into a single system and produce high‑level reporting. Establish key performance indicators for measurement and verification. Diagnose and repair complex control system malfunctions, testing and writing modifications in multiple systems languages. Provide proposals for retrofits, upgrades, and enhancements to existing equipment. Client Relations and Communication Maintain high customer and employee satisfaction while preserving profitability. Document, manage, and appropriately escalate project and customer issues and concerns. Communicate with other company departments to manage agreements, maximize opportunities, and ensure customer satisfaction. Evaluate industry standards and align best practices with clients, sharing applicable information. Explain technical information clearly to internal staff and external customers. Qualifications High School diploma or GED required. Bachelor’s degree in Business, Facilities Management, Construction Management, Engineering, or equivalent preferred. Minimum five years of experience in facility management or related field. Preferred: experience in critical electrical industry, journeyman‑level HVAC or electrical work (at least eight years). Demonstrated proficiency in critical facilities engineering responsibilities. Expert knowledge of data center operations and system configurations. Knowledge of building infrastructure systems: mechanical, electrical, plumbing, and life safety. Excellent written and verbal communication skills. Ability to build and train teams. Professional affiliations (e.g., 24x7, IFMA, Data Center Pulse) preferred. Intermediate knowledge of Microsoft Office Suite (Word, Excel, Outlook, Visio) and SharePoint. Location: New York, NY #J-18808-Ljbffr VetJobs