Implementation & Solutions Lead

THE COMPANY
We are NEURAL EARTH . We bring clarity to physical risk, enabling leaders to engage with confidence and enact resilient, business-critical decisions. Today's environmental, economic, and infrastructure challenges are deeply interconnected, yet the data required to understand these relationships is scattered across siloed and aging systems. Neural Earth enables operational execution, delivering a single decision intelligence platform that unifies planetary, governmental, and asset-level data, always on and always learning. This is technical work that requires patience. It requires teams willing to operate at the intersection of AI research, geospatial science, distributed systems, and enterprise deployment. It is also incredibly rewarding. Join us at Neural Earth — the next frontier is here.

THE TEAM

You’ll join Neural Earth’s Revenue team, a small, close-knit group spanning sales, customer success, and revenue operations. The team owns the full customer relationship, from first conversation through launch, renewal, and expansion. Our customers are P&C carriers and MGAs bringing physical risk intelligence into underwriting, pricing, and portfolio decisions. As our first Implementation & Solutions Lead, you’ll connect what we sell, what we deliver, and what we build next, working every day with sales, product, and engineering.

THE ROLE

The Implementation & Solutions Lead owns the customer’s path from first conversation to real value. You’ll shape solutions during pre-sales, then lead onboarding and implementation, so customers see results fast. About 70% of your time goes to solutioning and implementation, and 30% to turning what you learn into clear input for product. The opportunity is to build this motion from the ground up, including how we scope, how we launch, and how we measure time to value. This is an individual contributor role reporting to our Head of Revenue, with no direct reports at the start and room to grow into a team as we scale. You might be a solutions or implementation pro at an insurance software or data company, or an underwriter, actuary, or cat analyst ready to move to the vendor side. Either way, you’re as comfortable with a chief underwriting officer as with a data engineer, and you won’t rest until a customer is live and getting results. This is you!

HOW YOU'LL BE SUCCESSFUL

• Shape : Get into the details of how carriers and MGAs underwrite, price, and manage their portfolios, then recommend solutions that fit how they work and are clear about what we can deliver today and what comes later.

• Prove : Build demos around each customer’s real risk questions and put together a business case their underwriting and finance leaders believe, showing impact on loss ratios, efficiency, and time saved.

• Deliver : Own every implementation from signed proposal to go-live, so customers have one person who knows what was promised and makes sure they get to value quickly.

• Grow : Stay close to customers after launch, keep an eye on adoption, and raise problems and expansion opportunities with the revenue team early.

• Inform : Bring product a steady flow of what you’re hearing from customers, including the gaps, use cases, and business impact behind each request, so they can prioritize what to build next.

WHY WE VALUE YOU

• You’ve worked with underwriters, actuaries, or portfolio managers and know how they make decisions.

• You listen for what customers aren’t saying: the workflow gaps, data problems, and internal constraints that decide whether a solution gets adopted.

• You build demos around a prospect’s own risk questions, not a generic script.

• You translate product capability into business outcomes and can build an ROI case a finance leader will sign off on.

• You don’t write code, but you hold your own in conversations about APIs, data pipelines, and integrations.

• You bring executive presence to rooms with underwriting leaders and technical buyers alike.

• You write clearly and document as you go, from solution designs to integration guides.

• You keep the promises made during the sale and make sure the customer always knows who to call.

• You enjoy building the process from scratch and thrive in the pace and ambiguity of an early-stage startup.

• Bonus: you’re familiar with cat modeling, geospatial or physical risk data, or platforms like Guidewire or Duck Creek.

REQUIREMENTS

• 5-8 years of experience across solutions, implementation, consulting, or product roles

• Strong working knowledge of P&C insurance workflows, gained at a carrier, MGA, broker, reinsurer, or a vendor serving them. Roles in cat modeling, risk analytics, actuarial support, or underwriting count.

• A track record of taking enterprise customers from signed contract to go-live on a software or data product

• Hands-on experience configuring SaaS platforms or data products

• Ability to travel as needed (~25%)

COMPENSATION

The salary range for this position is $140,000 to $165,000 annually, reflecting progression within the role based on demonstrated growth and impact.

At Neural Earth, we believe in paying equity, transparency, and rewarding growth. Our compensation philosophy is built on an equitable model with offers based on role, level, and expertise. This approach ensures that all employees are paid fairly and equitably without the influence of external factors like negotiation skills or previous pay history. This structure provides clarity, consistency, and alignment between pay, performance, and career development.

BENEFITS

At Neural Earth, taking care of our people isn't just something we strive for, it's who we are. Our comprehensive benefits package is designed to support you at every stage, whether you're advancing your career, growing your family, or planning for the future. From day one, you'll have access to:

• Competitive base compensation regardless of work location

• Company performance-based cash bonuses

• Majority employer-paid health, dental, and vision insurance for you and your dependents

• Flexible Paid Time Off (PTO)

• Group Life Insurance at 2x your base salary, paid by the company

• FSA and HSA options to maximize your healthcare dollars

We know that when people feel supported, they can focus on what matters most at Neural Earth which is doing great work, growing in their careers, and making a meaningful impact.

Neural Earth is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.