Academic Affairs & Programs Administrator

Responsibilities Oversee, review and administer student records by analyzing data, counseling students and providing recommendations that require interpretation and influence decisions. Make exceptions on issues of eligibility, course enrollment and program requirements. Develop recommendations and collaborate with staff, faculty and other offices to resolve programmatic issues within the school and across functional units, such as strategizing to ensure optimal enrollment. Provide advice to students on a range of issues, including academic progress, program policies, career plans, accessibility, community standards, etc., to guide them in making appropriate choices. Apprise students of research, fellowship and scholarship opportunities and participate in related student recruitment and selection. Provide first‑line response to identify students in crisis and refer to appropriate resources as needed. Collect and analyze data from multiple sources including student feedback, surveys, trend reports and analytics. Prepare and summarize reports and make recommendations to enhance offerings, such as programs and courses, and influence current processes and policies. Develop, analyze, influence and review policies, processes and programs by incorporating feedback and trend data learned from first‑line interactions with students. Advise manager and team on policy updates and provide recommendations for implementation of changes. Identify trends, perform needs analysis and participate in the implementation and testing of new technology. May develop marketing materials and strategies for program activities and outreach functions. Assist in planning and developing webinars, education fairs and other external functions. May provide oversight of financial processes such as reimbursements, data entry, reviewing terms and conditions regarding contracts, understanding vendor requirements and resolving issues. May train and supervise staff, volunteers, students and temporary workers. Other duties may also be assigned. Education & Experience Bachelor's degree and two years of relevant experience, or a combination of education and relevant experience. Knowledge, Skills & Abilities Strong written and verbal communication skills. Basic computer skills and experience with Microsoft Office Suite. Basic analysis and problem‑solving skills. Customer service skills. Relevant computer systems/technology experience. Understanding of financial transactions. Ability to learn and understand compliance with legal, financial and university policies and external regulations. Physical Requirements Frequently sit, perform desk‑based computer tasks. Occasionally stand, walk, twist, use fine manipulation, grasp, use a telephone, write by hand, sort and file paperwork, lift, carry, push and pull objects that weigh up to 10 pounds. Working Conditions Occasionally work on weekends, evenings, holidays, and flexible shifts. Pay Range The expected pay range for this position is $80,905 to $91,375 per annum. Equal Employment Opportunity Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Inside Higher Ed