Account Manager

• Base Pay $60,000.00 - $65,000.00 / Year
• Job Category Sales, Customer Relations
• Employee Type Full Time Non-Exempt
• Required Degree High school
• Travel 25%
• Manage Others No

THE PERFECT CANDIDATE - Hardworking, Positive Attitude, & Reliable!!!

• Possess a HUNGER for career development and growth opportunities!
• Be HUMBLE and willing to learn something new every day.
• Have a SMART instinct when working with people and clients!

ACCOUNT MANAGER ROLE

Key Responsibilities:

• Customer Service:
  • Serve in the lead role for all assigned client communication.
  • Fully leverage our relationships to benefit the customer and Yard Solutions for maintenance and snow removal.
  • Frequent and proactive communication with clients to build relationships.
  • Ensure customer expectations are met or exceeded.
  • Complete weekly onsite audit reports.
• Propose enhancement sales to existing clientele by performing monthly walkthroughs.
• Achieve enhancement sales goal of 33% of your portfolio’s budget.
• Renew existing contracts to attain or exceed 95% retention.
• Cultivate relationships with assigned clients to create sales opportunities within their portfolio.
• Invoicing:
  • Ensure that client's monthly invoice is accurate:
    • Pricing
    • Frequency
  • Coordinate with administrations to ensure that receivables are current.
• Service Partners:
  • Getting quotes and validating against the budget
  • Schedule service partners
  • Validate performance.
  • Review billing for accuracy.
• Coordinate with operations to ensure follow ups are performed as needed.
• Perform snow duties as assigned by the branch manager.

Requirements

• Valid driver's license
• Three years' experience in landscape maintenance operation, preferably with a predominate maintenance installation focus.
• Three years' experience in a customer service role
• One year of landscape sales experience
• Effective written and oral communication skills
• Ability to push, pull, lift, or move up to 50 pounds unassisted.

COMPANY BENEFITS/COMPENSATION:

• Top Industry Pay + Snow Pay and Bonus Structure!!!
• Year-round work!
• Holiday Pay
• Paid Time Off
• 401K (3% match)
• Offsite Training & Career Growth Opportunities!
• Company Events and Fun
• Snow removal rates of $25-$30/hour based on equipment knowledge!!!
• Brand new equipment and tools!
• Uniform allowances to ensure you always look great!

Our Story: Yard Solutions, located in Groveport

has been in business since 1990! For over 30years we have set industry standards by providing high-end hardscape installations, professional maintenance services, and commercial snow removal.We believe our employees are the greatest asset to our organization. We are committed to the cultivation of their talents through education, strategic planning and relational coordination training. With a shared vision, shared goals, and mutual respect, we consistently deliver an exceptional customer experience.To show our appreciation, we stand by our employee commitment to provide a fun, safe, and rewarding work environment that promotes career growth and work/life balance.

Our Employee Commitment:

• We ALWAYS pay higher than industry standards to show our appreciation for the long hours and physically demanding work performed by our staff!
• We reward a job well done by providing a bonus structure and pay raises to compensate for extra efforts.
• We provide an environment that promotes career development by providing training and industry certifications.
• We promote from within to help our staff achieve their career goals.
• Our full-time mechanicmaintains our trucks, equipment and tools to keep them in great working condition.
• Safety is always our highest priority!
• We provide year-round work and paid time off so our staff can relax while still providingfor their family.