IT Asset Management Professional

At Freddie Mac, our mission of Making Home Possible is what motivates us, and it’s at the core of everything we do. Since our charter in 1970, we have made home possible for more than 90 million families across the country. Join an organization where your work contributes to a greater purpose. Position Overview: Freddie Mac is seeking a motivated and detail‑oriented IT Asset Management (ITAM) professional to support the end‑to‑end lifecycle management of IT hardware assets across the enterprise. This role emphasizes strong governance, accurate asset tracking, and disciplined documentation practices to ensure compliance, audit readiness, and operational efficiency. The ideal candidate will bring hands‑on experience with IT asset lifecycle processes and demonstrate proficiency in maintaining structured documentation repositories using SharePoint, enabling consistent knowledge sharing, process transparency, and continuous improvement across the ITAM function. Our Impact: Freddie Mac’s IT Asset Management team reduces operational and compliance risk by maintaining accurate asset inventories, enforcing enterprise standards, and documenting processes that support auditability and informed decision‑making. Through disciplined lifecycle oversight, standardized documentation, and continuous process optimization, the team ensures end users have reliable, secure technology while protecting company assets. Your Impact: As an IT Asset Management Professional, you will: Support the end‑to‑end lifecycle management of IT hardware assets, including desktops, laptops, mobile devices, printers, smart conferencing equipment, and approved peripherals Maintain accurate and complete asset records in the system of record (ServiceNow), ensuring data correctness and audit readiness Develop, maintain, and organize ITAM process documentation, SOPs, and standards using SharePoint, ensuring version control, accessibility, and consistency Coordinate procurement, deployment, refresh, retrieval, and disposal activities in accordance with enterprise policies and security requirements Perform inventory audits, reconciliations, and exception remediation, documenting findings and corrective actions clearly Contribute to asset reporting, metrics, and governance materials, ensuring documentation is current and review‑ready Identify opportunities to improve documentation quality, automation, and process clarity to strengthen control frameworks and operational efficiency Qualifications: Bachelor’s degree in Information Technology, Business, or a related field, or equivalent work experience 2+ years of experience in IT Hardware Asset Management or a related IT operations role Strong understanding of IT asset lifecycle management, governance, and risk controls Proficiency with Microsoft Office tools - Excel, Word and PowerPoint Experience using ServiceNow or similar asset management platforms Demonstrated experience supporting or maintaining process documentation and SOPs, preferably using SharePoint Ability to physically handle and move IT equipment, including lifting items weighing up to 50 lbs. as needed during deployment, retrieval, and inventory processes, with or without reasonable accommodation Keys to Success in this Role: Strong organizational skills and attention to detail Excellent written and verbal communication skills Experience supporting audit, risk, or compliance‑driven IT environments Familiarity with process automation, scripting, reporting, or dashboarding related to IT operations Experience working in large‑scale enterprise or financial services environments SharePoint administration experience, including document libraries, permissions, versioning, and structured knowledge repositories Understanding of AI/ML capabilities and use cases Current Freddie Mac employees please apply through the internal career site. We consider all applicants for all positions without regard to gender, race, color, religion, national origin, age, marital status, veteran status, sexual orientation, gender identity/expression, physical and mental disability, pregnancy, ethnicity, genetic information or any other protected categories under applicable federal, state or local laws. We will ensure that individuals are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. A safe and secure environment is critical to Freddie Mac’s business. This includes employee commitment to our acceptable use policy, applying a vigilance-first approach to work, supporting regulatory mandates, and using best practices to protect Freddie Mac from potential threats and risk. Employees exercise this responsibility by executing against policies and procedures and adhering to privacy & security obligations as required via training programs. CA Applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Notice to External Search Firms: Freddie Mac partners with BountyJobs for contingency search business through outside firms. Resumes received outside the BountyJobs system will be considered unsolicited and Freddie Mac will not be obligated to pay a placement fee. If interested in learning more, please visit and register with our referral code: MAC. Time-type:Full time FLSA Status:Non-Exempt Freddie Mac offers a comprehensive total rewards package to include competitive compensation and market-leading benefit programs. Information on these benefit programs is available on our Careers site. This position has an annualized market-based salary range of $77,000 - $115,000 and is eligible to participate in the annual incentive program. The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant. Freddie Mac makes homeownership and rental housing more accessible and affordable. Operating in the secondary mortgage market, we keep mortgage capital flowing by purchasing mortgage loans from lenders so they in turn can provide more loans to qualified borrowers. Our mission to provide liquidity, stability, and affordability to the U.S. housing market in all economic conditions extends to all communities from coast to coast.