Executive Director

Executive Director

A community, not a facility. As thought leaders in the industry, we take a positive, holistic approach to senior care and encourage independence, as people are happiest when they can make their own choices. We provide opportunities for physical activity, social engagement, intellectual stimulation, spiritual involvement, and fun. We treat our residents and our team members like family. This opportunity will allow you to positively impact the quality of life for over 700 seniors and their families.

We are looking for the right person to oversee the implementation of the Highgate brand platform for our residents, their families, and our team members. We specialize in assisted living and memory care. Highgate Senior Living's mission is to devote ourselves to help each resident live a life of purpose and each of us plays a crucial role in doing so. We operate communities in the western US and are seeking the right Executive Director to join our team.

If you have an established career in seniors housing or other applicable business model, a love and passion for serving others, a background in building teams and excellent discernment/decision making skills, this may be a good opportunity for you. This position is full-time and includes assuming responsibility for the overall operation of the community, the service provided to residents and our team members, compliance with state regulations, adherence to our organization policies and procedures and the operation of a successful business.

The qualified candidate will be an organized and detail-oriented individual with a positive and self-motivated attitude. You must have strong communication and critical thinking abilities. Excellent time management skills are important along with relationship building, persistence, flexibility, and adaptability.

Skills Needed:

• Strong organizational and communication skills
• Strategic thinking, planning and implementation to positively impact an operation
• Track record of creating loyalty with teams, gaining buy-in, and working through influence
• Good customer service skills, the ability to intuit, and problem solve
• Proficient in MS Office suite and able to learn database management software
• Ability to innovate
• Solid background in business, management, and leadership
• Team player with ability to develop strong working relationships
• Ability to take feedback and incorporate it into your efforts
• Established understanding of what it takes to provide care to residents that need physical and/or cognitive support
• Ability to adapt quickly to changing requirements and effectively balance priorities to meet deadlines
• An understanding or the willingness to gain an understanding of the various forms of dementia and how residents with dementia can continue live with purpose

Relatable Experience:

• Demonstrated track record in operating an assisted living community or memory care community
• Other roles in the senior care industry that you may have held
• Past experience with managing a sales team and demonstrating sales leadership
• Roles in which you have been a multi-tasker, balancing customer service while problem solving
• Opportunities from your past where you have demonstrated kindness, patience, and compassion to varying groups and individuals
• Prior experience with growing a business, increasing outcomes and engagement of customers

Qualifications:

• At least 21 years of age
• At least 4 years in seniors housing leadership or other applicable business model at the executive level
• Holds a current administrator license, or can obtain one, to operate an assisted living in the state
• Current negative TB test
• Required combination of both experience and education
• Ability to pass criminal record/background check
• Knowledgeable in all aspects of caring for seniors and their families
• Prior sales and sales coaching experience
• Valid driver's license with a qualifying driver abstract
• Good time management skills
• Must be able to work well independently with little oversight
• Must have a track record of top-notch organizational abilities and communication skills

As an organization we offer our team members a good benefits package, the ability to be heard, have their opinions about things count and the opportunity to innovate. Our compensation package will be flexible for this role based on the credentialing, tenure and skill sets each candidate brings for consideration. The annual base salary range for this position is $80,000 to $120,000 per year.