TPA/Program Administrative Assistant
BMS CAT & Blackmon Mooring
BMS CAT, has been a leader in residential and commercial disaster recovery since 1948. We have the experience and resources to provide our customers with the fastest and most reliable service in the industry.
We are a high energy, fast paced and fun company! We are seeking only the best in attitude and focus to get results. Essential Functions- Communicate with our field personnel to assure proper documentation and reporting is being completed in a timely and accurate fashion
- Monitor program assignments for company compliance
- Effectively use software to track on-going projects through completion
- Handle customer service and escalation issues that might arise to assure minimal conflict
- Work closely with key insurance partners to assure systems and projects meet carrier standards and keep current on changes and updates
- Knowledge of A/P and A/R
- Strong communications skills, especially over the phone
- Ability to multi-task
- Knowledge of insurance claims and estimating practices
- Knowledge of construction and mitigation workflow and associated terminology
- Excellent time management skills and the ability to work independently
- Ability to deal effectively with customers to resolve potential conflicts quickly and professionally
Vacancy posted 4 days ago
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