Remote Healthcare Administrative Professional

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Functional Title: LTCR Regional Administrative Assistant II Job Title: Administrative Asst II Agency: Health & Human Services Comm Department: Rgn 03-Regulatory Services Posting Number: 17469 Closing Date: 06/28/2026 Posting Audience: Internal and External Occupational Category: Office and Administrative Support Salary Range: $3,290.36 - $3,946.25 Pay Frequency: TEXAS-A-11 Shift: Day Additional Shift: Telework: Eligible for Telework Travel: Up to 25% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Nonexempt Facility Location: Job Location City: ARLINGTON Job Location Address: 2561 MATLOCK RD Other Locations: MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN YN,YNS Brief Job Description:
Regional Administrative Assistant II - Starting Market Rate Salary $39,484.32
Performs administrative duties to include answering the telephone, refers callers to appropriate staff, takes messages, and answers basic questions. Enters data in the state and federal automated reporting systems, conducting technical reviews of all reports in computer tracking system, and determining appropriate disposition. Monitors and reviews survey reports for all regulated and unlicensed facilities, finalizes CMS certification and transmittals for enforcement actions and surveys, and prepares waiver letters. Prepares and distributes documents requested under the Freedom of Information Act and submits to state office.

We also offer excellent health benefits, a lifetime monthly retirement annuity as well as 401(k) and 457 Programs under the Employees Retirement System of Texas.

Knowledge of maintaining records, files, or logs (for example, administrative, personnel, contract, correspondence forms, documents, purchasing, case files, tracking logs, files/documents on diskette) including filing, retrieving, or purging.

Knowledge of preparing ongoing or special narrative and statistical reports for Program Managers, Regional Director, and State Office.

Maintains regional Survey Management System database.

Communicates with others (internally and externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints.

Monitors and performs technical review of all survey and investigation documentation to ensure accurate preparation of all forms, supporting information, narratives, and reports.

Prepares technically accurate state and federal reports, notification letters, administrative penalty notifications, waiver letters, and the CMS Certification and Transmittal.

Enters critical information into state and federal databases regarding scheduling, agency visits, recommendations, and activities to provide accurate data for required internal and public reporting processes.

Responsible for submitting to state office all documentation requested through the Freedom of Information Act, including reviewing the file to determine location of documentation, copying appropriate documents, and distributing within required timeframes.

Ability to learn and maintain knowledge of the Long-Term Care Integrated computer system and regional Survey Management System.
Ability to read, understand and apply program technical procedures for processing surveys, enforcement actions, and administrative penalties.
Knowledge and experience with computers.
Ability to answer telephone calls, refer callers to appropriate staff, take messages, and answer basic questions.

Registrations, Licensure Requirements or Certifications:

Experience using a computer.
Experience with Word, Excel, or other word processing software.
Experience in organizing, maintaining, or monitoring files, records, or logs.
This position requires 25% travel. Ability to travel occasionally for activities such as out-of-town meetings or training sessions. All applicants must pass a fingerprint criminal background check.

If you are offered and accept the position, you will not be permitted to continue employment at any HHSC regulated facilities or providers. If you are an active or former licensed nursing facility administrator, certified nurse aide, or medication aide, hiring will be pending until professional licensing and Employee Misconduct Registry checks are completed.Active Duty, Military, Reservists, Guardsmen, and Veterans:
Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on click.appcast.io. Telework Disclaimer:
This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.