Operations Manager - Otolaryngology Administration

Position Description:
Work Schedule: Full Time, 8am - 5pm
Work Location: Otolaryngology Administration - Faculty Office Towers

Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally.

The Operations Manager helps to ensure successful planning, management and analysis of clinical practice operations, program development, information systems, human resources, and compliance, to optimize the Department's operational activities. This position functions as the principle advisor to the Executive Administrator and the Vice Chair(s) for Clinical Affairs and Quality on all clinical administrative matters pertaining to the Department. The Operations Manager partners with other senior members in the Department, in the School, in the Health Services Foundation and in the UAB Health System regarding all aspects of clinical and academic program development to ensure timely and fiscally responsible execution. These functions are performed in accordance with all applicable laws and regulations, as well as HSF policies and procedures.


Position Requirements:
EDUCATION AND EXPERIENCE:
Master's degree in Business Administration, Health Administration, or similar field required: minimum of 5 years progressively responsible experience in a healthcare setting: or the equivalent combination of education and experience.

TRAITS & SKILLS:
Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1)perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of an one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6)relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced health care environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.


UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.