Producer

The Senior Producer Compensation Associate is responsible for leading and executing high-level initiatives in Producer Compensation and Collections, integrating deep system expertise, financial analysis, and process strategy. This role is central to solving enterprise-impacting issues related to agent commissions and debt recovery, while also supporting department leadership with forecasting, insights, and advanced problem-solving. The position plays a vital role in maintaining financial integrity, building cross-functional relationships, developing scalable improvements to compensation and collections processes, and completing tasks assigned by management. Lead the resolution of the organization's most complex producer compensation and collections issues, utilizing systems including Microsoft Access, SSRS, Excel, and other business applications. Perform advanced root cause analysis to identify systemic issues, recommend corrective actions, and improve overall compensation and collections processes. Serve as a strategic advisor to department leadership by providing recommendations related to producer compensation policies, debt recovery trends, and operational improvements. Lead enterprise-wide initiatives focused on automation, process optimization, compliance, reporting enhancements, and error reduction. Manage high-profile escalations involving complex commission disputes, significant collection balances, legal matters, and strategic agency relationships while balancing financial accuracy and business relationships. Prepare and analyze financial reports, metrics, and executive summaries that support forecasting, operational planning, and leadership decision-making. Collaborate with Information Technology, Finance, Legal, Compliance, and business stakeholders to develop and implement system enhancements, business rules, and process improvements. Serve as a technical and functional subject matter expert for producer compensation systems, reporting tools, and collections processes. Train, mentor, and provide guidance to Producer Compensation Associates, serving as the primary escalation point for complex case resolution. Support annual 1099 reporting, audits, regulatory requests, and other financial reporting requirements. Evaluate departmental workflows and identify opportunities to improve efficiency, accuracy, scalability, and customer service. Represent the Producer Compensation & Collections department in cross-functional meetings, strategic initiatives, and enterprise projects. Complete additional duties and special projects as assigned by management. Knowledge, Skills & Abilities Advanced knowledge of producer compensation and collections processes. Strong analytical and critical thinking skills with the ability to solve complex business problems. Advanced proficiency in Microsoft Excel, including formulas, pivot tables, data analysis, and reporting. Experience utilizing reporting and database tools such as SSRS, Microsoft Access, or similar systems. Strong understanding of financial reconciliation, auditing, and reporting principles. Ability to interpret policies, regulations, and contractual agreements. Excellent written and verbal communication skills with the ability to present complex information to various audiences. Demonstrated project management and process improvement capabilities. Strong organizational skills with the ability to manage multiple priorities and deadlines. Ability to build collaborative relationships across departments and influence positive business outcomes. High attention to detail while maintaining a strategic perspective. Education & Experience Required Bachelor's degree in Business Administration, Finance, Accounting, Economics, or a related field, or equivalent combination of education and experience. Experience analyzing financial data and resolving complex business issues. #J-18808-Ljbffr