Automotive Parts Counterperson

Parts Specialist

Sells parts to all customers, over the counter, through the shop, or on the phone.

Essential Duties

• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner
• Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line
• Answers phone calls, providing price quotes and other information
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate
• Pulls and fills orders from stock
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention
• Notifies the service advisor and the customer when special ordered parts have been received
• Notifies the body shop when all parts have arrived and when they will be delivered
• Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number
• Follows up on back-ordered parts
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required
• Replenishes assigned inventory daily
• Makes sure all internal requests for parts are billed on service repair order
• Receives payment from retail customers or obtains credit authorization
• Ensures that all charge sales are signed by the customer
• Ensures that all customers receive their copy of the invoice
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified
• Sets up orders for daily shipment, delivery, or pick-up
• Keeps front and rear counter areas clean and uncluttered
• Keeps current on new products and product updates
• Participates with the parts manager in maintaining a lost sales tracking program
• Maintains professional appearance

Benefits

• Health insurance
• Paid time off
• Dental insurance
• 401(k)
• Vision insurance
• Life insurance
• 401(k) matching
• Employee assistance program

Marginal Duties

• Being a team player
• Ability to work in a fast-paced environment
• Effective communicator
• Other duties as assigned

Pay Range: $18.00 - $20.00 per hour

Schedule: Tuesday-Saturday 8:30am-5:30pm

Bud Clary Auto Group is an Equal Employment Opportunity Employer. The Company is committed to providing a work environment free from discrimination and harassment on the basis of race, color, gender, national origin, age, religion, sex, disability, and any other status protected by State or Federal law. These factors will not be considered in any aspect of a person's employment including recruiting, hiring, placement, promotion, termination, layoff and/or any other term or condition of employment. The Company's commitment to providing a harassment-free environment includes conduct by vendors, contractors, and other non-employees.

Bud Clary Auto Group uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States.

Location: Westlie Ford