CUSTOMER SERVICE & SALES SUPPORT COORDINATOR

Job Description

Job Description

CUSTOMER SERVICE & SALES SUPPORT COORDINATOR

Warehouse of Fixtures TNG | St. Louis, MO (On-Site)

At Warehouse of Fixtures TNG, we help companies create better workplaces while saving time and money through a smarter approach to office furniture.

We are a growing, third-generation family-owned company with one of the largest in-stock office furniture inventories in the region, serving businesses locally and nationwide. From planning and design through installation, we help clients create high-impact workspaces using a mix of new, pre-owned, and refurbished furniture solutions.

We are looking for a high-energy, organized, and solutions-oriented Customer Service & Sales Support Coordinator to join our team in St. Louis.

This is not a “sit back and answer phones” role.

We are looking for someone who takes initiative, solves problems, communicates confidently, and genuinely cares about creating a great customer experience.

If you are someone who notices issues before others do, jumps in to help, and thrives in a fast-paced environment where no two days are the same, we want to meet you.

What You’ll Do

• Greet customers and visitors in our showroom and office
• Answer inbound phone calls and direct inquiries professionally
• Support the sales team with small order entry and administrative coordination
• Assist with customer communication and follow-up
• Help resolve issues quickly and professionally
• Coordinate internally with sales, operations, scheduling, and customer service teams
• Identify opportunities to improve processes and customer experience
• Take ownership of tasks and help keep projects moving forward

What We’re Looking For

• Prior customer service or administrative support experience
• Strong communication and problem-solving skills
• Positive attitude and professional presence
• Highly organized with strong attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Self-starter mentality with initiative and accountability
• Comfortable learning systems and processes quickly
• Team player who enjoys helping customers and supporting others

Why Join Warehouse of Fixtures?

• Growing company with room for advancement
• Fast-paced environment where your ideas and initiative matter
• Collaborative team culture with strong leadership support
• Opportunity to make a visible impact on customer experience
• Stable, established third-generation family business
• Competitive compensation and benefits package

If you are looking for a role where you can grow, contribute, solve problems, and help create exceptional customer experiences, we’d love to hear from you.