Customer Service Representative (CSR)
G and M Oil Company, Inc.
Department : Retail Position Type : Full Time Reports to : Store Manager
Compensation Type : Hourly Manager Position : No Summary: This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly, safe, and clean environment for both customers and employees.
Essential Duties & Responsibilities:
Compensation Type : Hourly Manager Position : No Summary: This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly, safe, and clean environment for both customers and employees.
Essential Duties & Responsibilities:
- Take measures to preserve the safety of employees and all others in the work location.
- Operate POS (cash register and fuel console) precisely and accurately manage money and other types of payment received for product sold.
- Enter all transactions into the register, accept payments and account for all funds. Conduct sales transactions accurately and quickly.
- Perform the following service transactions in accordance with company policy: credit card transactions, manufacturer coupon redemption, vendor check-in, alcohol, tobacco and lottery sales, and fast-food sales.
- Check identification for alcohol, tobacco, and lottery products according to company policy.
- Actively participate in all sales promotions and other campaigns.
- Practice suggestive selling and build customer relations. Be aware of sales goals and performance against those goals.
- Review and adhere to all city, county, state, and federal laws affecting store operations.
- Always maintain a neat personal appearance and wear company uniform and name tag.
- Preparation of hot food items in accordance with current procedures as designated by Store Manager. This may include preparing food, brewing fresh coffee, maintaining condiment bar, monitoring fresh food availability, and other duties assigned by the Store Manager.
- Ensure that the store is free of litter and spills and that all equipment is sanitized and free of dirt, as well as ensuring that all equipment is in working condition. Maintain a neat and clean store inside and out.
- Sweep floors and spot mop as well as clean mop water as needed and before changing shifts.
- Wipe down Fuel Delivery area using orange safety vest and cones; wipe down pumps and change outside water/trash when needed.
- Ensure restroom is spot checked often and restocked when needed.
- Perform regular cleaning of counter surfaces, store equipment, trash (inside and out), floors and all other duties as assigned by Store Manager while using appropriate cleaning/safety equipment.
- Front Face Cooler and Hydrazone as well as dust merchandise.
- Clean all station windows, straighten, and organize backroom supplies and equipment as needed.
- Receive product deliveries from vendors: move, sort, and stack cases using proper lift techniques.
- Stock shelves with new merchandise, this includes Front face cooler, Hydrazone and entire store as needed.
- Wipe down all counters, food warmers, microwaves and keep all trays clean (No liquid).
- Re-stock merchandise as needed to ensure there are no holes or sparse shelves.
- Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
- Perform regular cleaning of counter surfaces, store equipment, empty trash and check restrooms as needed.
- Follow company policy on robbery/violence prevention and safety. Review and adhere to store safety/emergency procedures - critical telephone numbers and incident reporting forms and protocol e.g., MySupport. Participate in all store sales building, customer service, and team-building activities.
- When working a Barista shift, act as back up to cashier, conduct sales transactions accurately and quickly. Enter all transactions into the register, accept payments and account for all funds by operating POS (cash register and fuel console), precisely and accurately handle money and other types of payment received for product sold.
- Conduct daily inspections of perishable products to check code dates (freshness) and proper rotation.
- Brew fresh coffee every 2 hours (set timers), maintain condiment bar, monitoring fresh food availability; ensuring food totes are always full of next product thawing.
- When working the night shift as 3rd shift, clean drains, sweep and mop entire floor as well as clean mop water as needed and before changing shifts.
- Deep clean restroom; sock and clean walls and floor. Completely clean and fill all machines, including hot food warmer and conventional oven, creamer machine, fountain machine, coffee pots etc.
- Prepare for the morning rush by ensuring fresh coffee is brewed as well as the creamer machine is clean and restocked.
- A high school diploma or GED equivalent.
- Excellent computer skills / competency in PDI Enterprise POS (evaluation required).
- Excellent customer service skills.
- Excellent interpersonal skills.
- Ability to learn simple tasks quickly and work with little or no supervision.
- Basic math skills.
- Food Handlers Permit, if required by store/county.
- Ability to communicate (verbally and in writing) in English.
- Have open availability to work all shifts as needed at home store and other stores within district when the need arises.
- Work is performed in a Retail environment.
- Must be able to stand and/or walk for entire shift.
- Ability to lift and/or carry up to 50 pounds from ground to waist level.
- Ability to bend at waist with some twisting during workday.
- Ability to work with arms bent all day.
- Ability to stoop, kneel, and/or crouch while working.
- Ability to push and pull with arms up to a force of 20 pounds (i.e., utilizing a hand truck).
- Ability to grasp, reach and manipulate objects with hands throughout workday; requires hand-eye coordination and may require bilateral coordination of hands.
- Fully Employer paid Medical Plan option & additional plans.
- Fully Employer paid Life Insurance & additional plans.
- Medical Assistance Insurance
- Dental Insurance
- Vision Insurance
- 401(k)
Vacancy posted 14 hours ago
Similar jobs that could be interesting for youBased on the Customer Service Representative (CSR) in Oceanside, CA vacancy
- ...Retail Team Member This position requires an individual who can provide exceptional customer service according to G&M corporate standards and instruction from management. Someone who can multitask and is comfortable working as part of a team to create an overall friendly...SuggestedAll shiftsShift workNight shiftDay shift
G&M Oil Company, Inc.
Oceanside, CA1 day ago - ...Customer Service Representative Under the general supervision of the Store Manager and Area Manager, the Customer Service Representative (CSR) supports daily store operations while upholding the company's commitment to exceptional customer service. This role is responsible...SuggestedFull timeWork experience placementWork at officeImmediate startFlexible hoursShift workNight shiftWeekday work
Hassan & Sons, Inc.
Oceanside, CA14 hours ago - ...we encourage you to join our team. At Fix Auto you will have the opportunity to grow in your career. Job Overview A CSR or Customer Service Rep is responsible for communicating with the customer, assisting the Repair Planners with the Repair Order File Management...SuggestedWork at office
Fix Auto
Oceanside, CA14 hours ago $15 per hour
...Data Entry/Customer Service Representative (CSR) Founded over 40 years ago, American Leak Detection is the world leader in the accurate, non-destructive detection of hidden water, sewer, gas and swimming pool leaks. American Leak Detection sets the standard for non...SuggestedFor contractorsWork experience placementStart working todayAmerican Leak Detection
San Marcos, CA14 hours ago- Job Posting Location 1950 OCEANSIDE BLVD, STE L, Oceanside, CA, 92054, United States Other Compensation 0 Job Category General Employee Type Non-Exempt FT Required Degree High school Travel 100% Manage Others No Minimum Experience 1 Year Maximum...SuggestedWork at office
- ...We are a national professional services and technology organization with a rapidly growing presence across the United States, now expanding... ...to detail. Professional and positive demeanor with a strong customer service orientation. Experience coordinating travel, events,...Work at officeLocal areaRemote work
Rockwater Tax
Carlsbad, CA2 days ago - ...drive consistency and continuous improvement among Agency Sales Representatives Reviews and researches flagged kits that are received in... ...of KPIs and asset utilization metrics Works with key customer personnel to collect and process Purchase Orders and promote...Full timeWork from homeHome officeFlexible hoursNight shift
Zimmer Biomet
Carlsbad, CA3 days ago $69k
...Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position... ...communication and relationship-building skills Sales or customer service experience is helpful but not required Qualifications...Remote jobWork from homeFlexible hoursHMG Careers
Oceanside, CAa month ago$23.5 per hour
...Carlsbad Beach team, you'll have the chance to provide top-notch service to our discerning guests, work in a collaborative and inclusive... ...team in achieving revenue goals and providing exceptional customer service to clients. Specific requirements include the ability to...Work at officeMargaritaville Hollywood Beach Resort
Carlsbad, CA7 days ago$23 - $25 per hour
Sales Coordinator We're seeking a highly organized and relationship-driven Sales Coordinator to support our Sales team in achieving monthly and annual revenue goals. This role has a primary focus on bridal and wedding room blocks, while also functioning as a Group Coordinator...Hourly payContract workWork at officeLocal areaExcel Hotel Group
Carlsbad, CA14 hours ago$500 per month
...further! Elements Massage is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. We want to exceed our clients expectation and provide an inviting atmosphere. If you...Part timeWork at officeElements Massage
Carlsbad, CA12 days ago$22 per hour
...Customer Service Representative Location: Carlsbad, CA Pay: $22.00 per hour LHH Recruitment Solutions is seeking a dependable and customer-focused Customer Service Representative to join our client's team in Carlsbad! In this role, you will serve as the first point...Hourly payFull timeContract workWork at officeMonday to FridayLHH
Carlsbad, CA4 days ago$19 - $20 per hour
...safely in a fast-paced environment while maintaining 100% total customer focus. People First, Excellence Always CSI #: 1815... ...products Essential Functions: Provide exceptional guest service. Be courteous, always greet and thank all customers while making...Weekly payFull timePart timeFor contractorsLocal areaImmediate startShift workNight shiftDay shiftAfternoon shiftEarly shiftChevron Stations Inc.
Oceanside, CA3 days ago$16.9 per hour
...Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you...Weekly payTemporary workLocal areaFlexible hoursShift workCircle K
Oceanside, CA4 days ago$20 per hour
...Job Description Job Description We are thrilled to announce a new Customer Service Representative opportunity! PrideStaff, a nationally recognized staffing company, has been given the chance to assist a top employer. Are you currently working but looking to explore...Temporary workMonday to FridayPrideStaff
Carlsbad, CA1 day ago$17 per hour
...Summary: Are you looking for a great opportunity to launch your career? We are seeking a friendly and professional Customer Service Representative. This is a fantastic foot-in-the-door opportunity for someone who enjoys helping people, has strong communication skills...Full timeWork at officeMonday to FridayMalone
Carlsbad, CA3 days ago$22 per hour
...Job Description Job Description Customer Service Representative Location: Carlsbad, CA Pay: $22.00 per hour LHH Recruitment Solutions is seeking a dependable and customer-focused Customer Service Representative to join our client's team in Carlsbad! In this...Hourly payFull timeContract workTemporary workWork at officeLocal areaMonday to FridayLHH US
Carlsbad, CA8 days ago- ...Description The Customer Service Representative plays a key role in delivering outstanding service to our customers. In this position, you will handle inquiries, resolve issues, and provide product and order information while building strong customer relationships...Full timeTemporary workWork experience placementShift workDay shift
SIMOS
Oceanside, CA2 days ago - ...About the Job Chevron Stations Inc. is looking to hire a Customer Service Representative who will cook, cashier, and clean! If you are interested in applying for this position, please submit your application directly through our website at chevronstations.com...Weekly payFull timePart timeFor contractorsLocal areaImmediate startShift workNight shiftDay shiftAfternoon shiftEarly shift
Chevron Stations Inc.
Carlsbad, CA14 hours ago $19 per hour
...DETAILS Join the Soapy Joe's Team: Launch Your Career in Customer Service! Pay Rate: $19.00 per hour Ready to Shine? Grow Your... .... We're looking for friendly, motivated Customer Service Representatives (CSRs) excited to deliver outstanding service, drive...Hourly payImmediate startFlexible hoursNight shiftSoapy Joe's Car Wash
Oceanside, CA14 hours ago$17.75 - $18.5 per hour
...Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team...Hourly payStart working todayLocal areaU-Haul
Oceanside, CA4 days ago$19 - $20 per hour
...Ultimate Staffing Services is actively seeking a dedicated and enthusiastic Customer Service Representative - Bilingual to join their client's team in San Marcos, California. This role is perfect for a bilingual professional who is looking to make a positive impact and...Hourly payFull timeWork at officeLocal areaUltimate Staffing
Carlsbad, CA2 days ago- ...agency committed to delivering exceptional customer experiences and personalized travel... ..., reliability, and outstanding service while helping clients plan smooth and memorable... ...team and seeking a Customer Service Representative who enjoys helping people, solving problems...Work experience placementRemote workFlexible hours
Remote Careers
Carlsbad, CA4 days ago - ...LHH Talent - - Responsibilities: Answer a high volume of inbound customer calls in a fast-paced environment; Provide accurate information regarding products, services, and account inquiries; Resolve customer concerns with professionalism and empathy; Document customer...
LHH Talent
Carlsbad, CA4 days ago $20 per hour
...Job Category: Customer Service and Support Summary: The Customer Service Rep 1 (CSR1) processes orders, responds to customer inquiries... ...Conditions: The work environment characteristics described here are representative of those an employee encounters while performing the...Hourly payWork at officeMonday to FridayNortek Security and Control LLC
Carlsbad, CA1 day ago$25 per hour
[Patient Service / Remote] - Anywhere in U.S. / Up to $25-hr / Health-Dental-Vision-Life-Disability / HSA-FSA / Retirement... ...32 days-yr Personal-Holidays-Sickness - As a Healthcare Customer Service Representative, you will: Provide exceptional customer service to patients...Immediate startRemote workUniversity Physicians
Carlsbad, CA4 days ago$51.41k - $87.29k
..., you will embody the essence of our brand within designated partner retail stores, playing a vital role in influencing potential customers. Your impact will be measured by your ability to foster relationships, generate enthusiasm for our products, and educate potential...Hourly payLocal areaFlexible hoursAfternoon shiftSunrun
Oceanside, CA3 days ago$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for administrative assistant...Part timeCasual workRemote workFlexible hoursAFG
Carlsbad, CA2 days ago$16.9 per hour
...92058 Shift Availability Overnights (Weekdays + Weekend Availability Required) Time Type Full time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in...Weekly payFull timeTemporary workLocal areaFlexible hoursShift workNight shiftWeekend workWeekday workCircle K Stores, Inc.
Oceanside, CA4 days ago$22 per hour
...Job Title: Customer Service Representative Location: Carlsbad, San Diego, CA Pay Rate: $22.00 per hour LHH Recruitment Solutions is seeking a reliable and professional Customer Service Representative to support our client's team in Carlsbad, San Diego. This role...Hourly payFull timeContract workTemporary workWork at officeLocal areaMonday to FridayLHH
Carlsbad, CA1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative (CSR). Be the first to apply!
Related searches
- airport customer experience specialist Oceanside, CA
- customer relations associate Oceanside, CA
- client service specialist Oceanside, CA
- bilingual customer service representative spanish english Oceanside, CA
- customer service officer Oceanside, CA
- customer service expert Oceanside, CA
- customer service specialist Oceanside, CA
- remote customer service advisor Oceanside, CA
- customer order specialist Oceanside, CA
- customer relations representative Oceanside, CA