Customer Service Rep I

Customer Service Representative Do you like a variety in your work and like working with the public? We are looking for a new team member to join our team working as a Customer Service Representative. In this role, you will be providing front desk duties to Health Department clients. You will be preparing and gathering relevant paperwork and data to identify the requested needs of the clients in-person and over the phone, providing rapid and accurate screening and referrals. This position is located at our East Public Health Center in Lombard, with the following shifts: Monday, Wednesday, and Friday from 7:45 am to 4:15 pm or 8:00 am to 4:30 pm. Tuesday and Thursday from 7:45 am to 4:15 pm, 8:00 am to 4:30 pm, 10:30 am to 6:00 pm or 11:00 am to 7:00 pm. Rotating weekly shifts. Flexibility to travel to other centers and provide coverage as needed. The starting pay for this position is $15.77 per hour (May increase depending on experience) PLUS a full benefit package. As a full-time DuPage County employee, you will be eligible for our full comprehensive benefit package which includes: 12 Paid Holidays per year, 12 Paid Vacation days, 12 weeks of paid parental leave, 5 paid personal days along with paid sick time. This is also a pension eligible, IMRF Retirement Account position. We are also a qualifying employer under the Public Service Loan Forgiveness Program, and we offer Tuition Reimbursement. If your passion is a desire to help others and to make a difference in people's lives, then apply today and join our team!