Operations Specialist

Overview Location: Los Angeles, CA Schedule: Monday–Friday, 8:00 am–5:00 pm (occasional overtime/weekends) Travel: 50%+ (primarily within California, occasional out-of-state travel) Status: Full-Time, Non-Exempt Compensation: $50,000 – $55,000 annual Why Join Us At Westport Properties, you’ll have the opportunity to influence operational excellence across a growing portfolio while working in a disciplined, structured environment. If you are detail-oriented, hold yourself to high standards, and thrive in a role that values accuracy and technical expertise, we want to hear from you. About The Role The Operations Specialist plays a key role in ensuring operational excellence across Westport Properties. This position involves conducting audits, supporting training, and implementing improvements that maintain our high standards of quality and compliance. Success in this role requires precision, professionalism, and the ability to work independently while respecting established processes. What You’ll Do Conduct operational audits to ensure compliance with company policies and data accuracy. Develop and maintain detailed reports using Excel and SQL tools. Provide timely recommendations to improve operations and property performance. Support new property acquisitions through due diligence, system setup, and on-site transitions. Collaborate with field leadership to implement improvements and sustain results. Deliver mentorship and training to field staff, reinforcing company standards. Handle special projects and provide system/process support as needed. What We’re Looking For Strong attention to detail and disciplined work habits. Advanced skills in Microsoft Excel; SQL experience is a plus. Familiarity with SiteLink, CallPotential, or similar systems preferred. Excellent communication skills with a professional and diplomatic approach. Ability to analyze data, extract insights, and produce precise reports. Comfortable with extensive travel and adaptable to changing priorities. High school diploma or GED required; some college preferred. Previous experience in operations, training, customer service, or related fields. About Westport Properties Founded in 1985, Westport Properties (“WPI”) is an owner-operator of self storage, multifamily and industrial properties across the United States. The Company is a fully integrated operator that develops, acquires and manages its portfolio as well as providing third-party management services. As of March 2024, WPI has approximately 15.2 million square feet of self storage space under management and its total assets under management is approaching $3.2 billion with its US Storage Centers brand as well as over 650 multifamily units while employing over 600 people nationwide. WPI is a founding partner of the 501(c)3 Kure-It, a non-profit organization that raises money for underfunded cancer research, and Charity Storage, a 501(c)3 that uses vacant storage units to raise money for local charities. To date, Kure-It has raised over $15M and Charity Storage has raised over $1.2M. #J-18808-Ljbffr