Patient Support Coordinator

To support a growing healthcare practice, the full-time Patient Support Coordinator will manage patient inquiries, coordinate care referrals, and ensure timely communication with patients and providers in a fully remote environment. Key responsibilities: Manage general inquiries and appointment scheduling through various communication channels in a fast-paced contact center Coordinate care by obtaining pre-certifications and authorizations from insurance companies for services and referrals Track and reconcile patient referral orders, ensuring timely follow-up and communication with all parties involved Required qualifications: High School Diploma or equivalent required; Medical Office Administration experience or Medical Assistant Certification preferred Two years of patient care coordination or scheduling experience, with one year of customer service experience Previous experience in occupational health or workers' compensation preferred Familiarity with EMR systems is a plus Bilingual skills are a plus but not required