Administrative Assistant

Sentara Norfolk General Hospital Burn Trauma Intermediate Care - Medical Surgical Unit is hiring a Full-time, Day Shift, Administrative Associate.The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.Education:High School Grad or Equivalent (Required)Experience:Previous Experience working in a Fast-paced Environment (Preferred)Excellent Customer Service Experience (Preferred)Medical Office Experience (Preferred)Computer Savvy with Microsoft Office Skills (Preferred)Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center, Medical OfficeWe provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $19.53 - $28.86 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.