Customer Service Representative

Benefits: 401(k) matching Health insurance Paid time off Training & development Northeastern Appliance Service Experienced Appliance Servicer - Now Hiring Repair Technicians to Service Sub-Zero Appliances Northeastern Appliance Service is New York’s Premier Service Partner for Sub-Zero, and we’re growing fast. We service much of the Hudson Valley, Bronx, Brooklyn, and western Connecticut and we are expanding our team of factory-certified technicians. Now hiring experienced appliance repair technicians to service Sub-Zero appliances who are enteric career-seekers committed to mastering a high‑paying and job‑secure trade. Northeastern Appliance Service is an established service company with an exclusive contract with the Sub‑Zero, Wolf, and Cove group. We offer excellent salaries and full benefits to our Factory Certified Technicians. JOB REQUIREMENTS Applicants must: Be knowledgeable about high-end refrigeration, cooking, dishwashing and laundry appliances and be committed to building a career in the trade - experience working with Sub-Zero, Wolf and Cove appliances is a plus. Have a strong mechanical and/or electrical aptitude Have a strong mechanical and/or electrical background Be physically able to negotiate around and through heavy refrigerators and ranges Have a “customer first” attitude and enjoy the customer service side of the business Northeastern Appliance Service is an established company, and we care about our employees and customers. We promote professional growth with career paths and development plans so you can have a work/life balance. POSITION DETAILS AND BENEFITS: Full-time employee position, not subcontracted Excellent pay Full health benefits, paid vacation, holiday, and sick leave Uniform, truck, heavy equipment, etc. provided Paid training Access to technical support Bonus opportunities QUALIFICATIONS AND SKILLS Candidates must: Possess a “can do” attitude and professional appearance Want to work in an environment that recognizes and rewards potential Enjoy the customer service side of the job Have a strong work ethic and be driven to deliver exceptional service Possess strong interpersonal and communication skills Be tech-savvy Be detail-oriented, able to follow specific process steps to ensure quality workmanship and write accurate service notes Be a self‑starter who is always willing to become an even better technician Be able to lift 60 lbs, push 100 lbs, and pull 50 lbs If you are committed to customer service and interested in a career as a high-end appliance repair technician, we want to meet you. We pledge to our customers the finest in service and repair to protect their investment in these luxury appliances. Join our team and help make our pledge a reality. Job Type: Full-time $54,000 - $120,000 annually, with bonus and overtime potential Schedule: Monday to Friday, some Saturdays during the summer Work remotely: No Work Location: One location Work Remotely No Job Type: Full-time Benefits: 401(k) Health insurance Paid time off Experience: Appliance repair: 2 years (Required) Language: English (Required) License/Certification: EPA Certification (Required) Driver's License (Required) Ability to Commute: Brooklyn, NY (Preferred) Work Location: On the road #J-18808-Ljbffr