Regional Human Resources Manager

Regional HR Manager

HighGround is a private equity-backed leader in the disaster mitigation and property restoration services industry. The company was created in 2020 with the acquisition of Dry Force headquartered in Dallas, TX. Over the past 6+ years, HighGround has acquired fourteen additional brands across the US, encompassing decades of industry experience and market success. HighGround companies leverage industry leading technology, both in the field and in back-office operations, as well as a highly trained professional workforce delivering best-in-class service to its customers. Leading online reviews validate its commitment to service and have resulted in deep business-to-business relationships with leading plumbers, HVAC providers, home builders, digital referral partners and property management firms. These potential referral sources across North America provide a highly efficient channel to residential and commercial markets.

Position Summary

We are seeking a dynamic Regional HR Manager to support our operations for 2 to 3 markets where our HighGround brands are based. The Regional HR Manager will provide day-to-day HR support across multiple locations and states, working closely with local leadership and the Corporate HR team to ensure alignment with company policies, compliance, and business goals. This role supports multiple locations and business units and serves as a strategic partner to leadership, providing guidance on employee relations, compliance, workforce planning, and organizational effectiveness.

Key Responsibilities

• Serve as the primary HR contact for employees and management in Portland, OR.
• Serve as the primary HR partner across multiple locations and departments, supporting both field and office operations.
• Handle all aspects of employee relations, ensuring a positive and compliant work environment.
• Lead and manage complex employee relations matters, including workplace investigations, disciplinary actions, and conflict resolution.
• Manage recruiting and onboarding processes for hourly and salaried positions, in partnership with local leadership.
• Partner with leadership on workforce planning and hiring strategies to align staffing with operational needs across multiple states and locations.
• Process weekly payroll using ADP Workforce Now, including timecard management, PTO tracking, and corrections.
• Audit payroll and timekeeping practices to ensure compliance and accuracy across locations.
• Administer employee benefits, leaves of absence, and workers' compensation claims in collaboration with Corporate HR.
• Ensure compliance with FMLA, ADA, and other applicable leave and accommodation requirements.
• Provide coaching and support to managers on performance management, employee development, and conflict resolution.
• Ensure HR policies and procedures are understood and consistently applied at the local level.
• Drive consistency in policy enforcement and SOP adherence across multiple locations.
• Maintain accurate and confidential employee records and ensure compliance with federal, state, and local employment laws across multiple states and locations.
• Participate in Corporate HR initiatives and contribute to continuous improvement projects.
• Identify and implement process improvements to enhance HR operations and efficiency.
• Support local leadership with organizational changes, restructuring efforts, and business growth initiatives as needed.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• PHR certification required.
• Minimum of 5 years of HR experience, with at least 1 year as an HR Manager or Business Partner strongly preferred.
• Experience supporting 100+ employees across multiple locations, states or business units preferred.
• Experience in the residential home services industry (e.g., restoration, HVAC, plumbing, roofing, remodeling, etc.) is required.
• Strong knowledge of employment law, HR best practices, and workplace investigations.
• Proficiency in ADP Workforce Now is a must.
• Ability to travel between assigned locations on a regular basis.
• Excellent interpersonal, communication, and organizational skills.
• Self-starter with the ability to work independently while collaborating with remote teams.

Compensation and Benefits

Compensation will be commensurate with experience including a competitive base salary, annual bonus and competitive benefits package to include:

• Choice of 4 medical plans
• FSA medical and dependent spending account or HSA available with high-deductible plan
• Vision and Dental Insurance (2 dental plans to choose from!)
• Company paid Long/Short term Disability
• Company Paid Life Insurance $25k and voluntary buy up life insurance
• 401k with company matching
• Ancillary Benefits (Hospital, Critical Illness, Accident)
• Paid time off and Holidays