Transportation Manager

Job Summary Under general supervision, this position is responsible for the direct driver management and supervision of a midsize driver count, ensuring safe and timely service movement of freight, load assignment, and providing best‑in‑class customer service. The transportation manager must comply with DOT regulations and company regulations while coordinating with internal and external contacts to ensure accurate planning, routing, monitoring, and delivery of freight and loads. The manager must be able to work any shift (day, night, weekend) to satisfy scheduling demands and ensure operational success. Key Responsibilities Build and maintain positive professional relationships with drivers and safety staff to minimize turnover and maximize productivity. Fill in for absent or unavailable personnel and contribute to special projects related to optimizing fleet operations and profitability. Manage personnel training and orientation for drivers and employees, including internal and third‑party (customer) systems. Conduct analysis of fleet operations and profitability; make recommendations for continuous improvement, determine and measure KPIs, and create, maintain and present customer‑specific reporting and financial analysis. Manage inventory, assets, customer pools, and driver assignments to balance equipment in market. Perform administrative duties such as payroll, driver counseling, accident reviews, documentation, pay issue resolution, invoicing, and operational or financial reports. Manage yard operations, inspecting equipment, replacing parts, coordinating repairs, and ensuring scheduled maintenance and safety‑related mechanical fixes. Collaborate with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial pay issues as they arise. Maintain the company’s safety culture: daily safety messages, monthly briefings, quarterly training, annual reviews, and enforce policies for DOT compliance and safety requirements. Assign loads, plan, route, and monitor freight movement to provide safe, on‑time service; manage exceptions and adjust driver ETA based on schedules and environmental factors. Minimum Qualifications High School Diploma or GED and 2–3 years of experience in transportation, logistics, business administration, account management, or equivalent military experience. Must be able to work multiple shifts, including nights and weekends if required. Additional Skills and Abilities Strong professional communication skills applied internally and externally. Proven experience establishing and maintaining healthy working relationships. Experience fostering strong customer relationships via commitment delivery, open communication, and feedback improvement. Ability to process information with high accuracy. Accurately analyze situations and make productive decisions based on informed judgment. Experience with Microsoft programs (Excel, Word, PowerPoint, Outlook). Ability to manage multiple competing priorities. Willingness to travel consistently to account and customer locations. Adaptability to a dynamic work environment and shifting priorities. Experience holding people accountable and conducting difficult conversations. Ability to perform in a stressful, high‑pressure environment. Preferred Qualifications Bachelor’s degree in Business Administration, Transportation/Logistics, Supply Chain, or related field and 1–2 years of related experience. Benefits The Company offers the following benefits for full‑time positions, subject to applicable eligibility requirements: medical, dental, vision, 401(k) retirement plan, life insurance, short‑term and long‑term disability coverage, paid time off commensurate with tenure (vacation and sick), six weeks of paid maternity leave plus two weeks of paid parental leave, and six paid holidays annually. Education Bachelor’s degree in Business Administration / Management, Supply Chain Management, Transport Logistics (or GED / High School). Work Experience Business Administration, Customer Service / Account Management, Transportation / Logistics. Certifications None listed. Equal Employment Opportunity Statement J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr