Sales Support

Sales Support - Flooring Services Houston

Flooring Services and our affiliated entities have continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business.

Summary: As a Sales Support associate, you'll be the central point of contact for our customers and the internal sales team. You'll manage a variety of tasks crucial to maintaining smooth customer service and sales operations while ensuring customer satisfaction.

Overview of Your Daily Tasks:

• Monitor builder portals daily
• Review incoming purchase orders by commodity to verify accuracy of requested materials
• Utilize programs to calculate area dimensions and accurately determine material quantities
• Develop color floor plans and wall tile diagrams and upload to house files
• Schedule installation according to builder timelines, lead times, and availability
• Manage and resolve revisions, material backorders, installation related issues and scheduling conflicts
• Manage and respond to builder communications, purchasing managers, field superintendents and internal departments
• Run multiple reports as needed
• Maintain accurate records and databases

Skills/Experience to Help You Succeed in This Role:

• Typing speed of at least 40 WPM preferred
• Excellent communication and interpersonal skills
• Adaptability and flexibility in a changing environment
• Ability to thrive in a fast-paced work setting
• Professional demeanor in all forms of communication
• Strong multitasking abilities
• Accurate and efficient data entry skills
• High-level problem-solving capabilities
• Leadership qualities, including a sense of urgency and initiative
• Ability to work effectively both in a team and independently
• Capability to complete tasks within specified timeframes

Benefits of Working with Our Team:

• Medical, Dental and Vision coverage
• 401K
• Paid Holidays
• Vacation and Personal Time
• Employee appreciation events

Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

*This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.