Administrative Assistant III

Administrative Assistant IIIThe Administrative Assistant III provides independent administrative support for Counseling Services, a high-demand student service department providing mental health counseling, crisis response, outreach, prevention programming, wellness initiatives, consultation, and campus education.A primary responsibility of this position is coordinating the daily operations of the Counseling Services front desk, including oversight, training, scheduling, and support of student front desk employees who serve as the first point of contact for students seeking mental health services. The position ensures that students receive timely, professional, and confidential assistance while supporting efficient department operations.In addition to front desk coordination, this position provides administrative support for student access processes, departmental operations, purchasing, budget activities, reporting, assessment, and program initiatives. The position requires independent judgment, discretion with confidential information, knowledge of university procedures, and the ability to manage multiple priorities in a clinical student service environment.Responsibilities include:Schedules logistics and secures resources for meetings.Serves as a primary point of contact for individuals and groups, provides organizational information via phone, in person, and through other communication platforms.Prepares and edits documents and reviews work done by othersDevelops, sends, receives, copies, and distributes communications to the appropriate entities according to established policies and proceduresDevelops, implements, and maintains methods and organizational systems directed at the maintenance of electronic/physical records related to work operations according to established policies and proceduresMain point person for hiring and training of front desk student staff.Required qualifications:High school diploma or equivalent required.Strong interpersonal, oral, and written communication skills.Proven ability to organize, lead, and coordinate tasks or teams effectively.Preferred qualifications:Experience in a college/university counseling center or with young adult populationsExperience working with individuals from diverse backgrounds, including differences in race, ethnicity, sexual orientation, gender identity, ability, and socioeconomic status.Experience supporting individuals in emotional distress or crisis situations.Ability to be highly flexible and modify work to meet the changing needs of a day on in the officeAbility to collaborate effectively with other staff and positively contribute to a client care teamExperience with electronic mental health record keeping systemsExperience supporting student workers, including responsibilities related to scheduling, supervision, and hiring processes.This position follows a 10-month work schedule, with a planned unpaid break each year from mid-June to mid-August.Department: Counseling ServicesHow to Apply:Applicants are required to apply online at Career Opportunities. UWRF will not consider paper, emailed or faxed applications. Applicants are required to provide:ResumeLetter of interest specifying qualifications and experience (cover letter)Inquiries should be addressed to: Jennifer Herink, Search Chair, View email address on click.appcast.io to Apply: Initial review of applications will begin upon receipt. For full consideration, applicants should submit all required materials on or before October 13, 2026.The pay rate is $21 per hour. A six-month probationary period is required.Employees receive excellent benefits including exceptionally low-cost comprehensive health, dental and vision benefits; employer match of Wisconsin Retirement System contributions of 7.20%; an attractive amount of paid leave per year in addition to paid sick leave.UW-River Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at View phone number on click.appcast.io.