Customer Service Representative

Customer Service Representative

Pay: $20.00 - 23.00 per hour Now hiring for a Customer Service Representative Location: Corona, CA Pay Rate: $20.00 – $23.00 per hour Schedule: Monday-Friday, 8:00 am-5:00 pm Problem Solver? Listener? You'll Fit Right In Looking for Customer Service Representative jobs in Corona where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day. If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.

Job Duties Responsible for monitoring "Customer satisfaction" and ensuring prompt action and resolution of all customer issues (Examples include taking request for quotes, processing orders, providing follow up / status, to customers via telephone, fax, email, and customer internet portals. Provides in-service support for escalated issues and works with other groups to strategize solutions for issue resolution. Investigates issues thoroughly and maintains comprehensive information pertaining to customer issues. CSR strives/ensures that his/her, as well as the company monthly booking (sales) goals are met. Place "cold" and "warm" calls to customer or potential customer to promote Education Requirements High school diploma or GED required. Additional customer service, business, or office training is beneficial. Experience Requirements Strong verbal and written communication skills. Ability to provide professional, courteous, and solution-focused customer service. Experience using computers, business software, and data entry systems. Excellent organizational skills with the ability to manage multiple priorities. Commitment to professionalism, accuracy, and customer satisfaction. Minimum of 3 years' experience Preferred Qualifications Previous customer service, call center, retail, office support, or administrative experience is preferred. Experience working with CRM software, order processing systems, or customer databases is beneficial. Bilingual communication skills may be considered an asset depending on the position. Individuals who demonstrate patience, professionalism, adaptability, and excellent communication skills are well positioned for success as a Customer Service Representative. A minimum of three (3) years of previous CSR experience, preferably, in Aerospace. You are computer literate and at ease with current information / data processing technologies such as MS Office applications and ERP experience is an asset. Blueprint/Drawing interpretation a Plus. Typing abilities of a minimum of 30 WPM Physical Capabilities Ability to remain seated or stand for extended periods while assisting customers. Frequent use of computers, telephones, and standard office equipment. Ability to communicate clearly with customers, coworkers, and business partners. Ability to perform repetitive keyboard and data entry tasks throughout the workday.

Benefits Competitive Weekly Pay Comprehensive Benefits including medical, dental, and vision coverage. Life Insurance and Disability Insurance for added peace of mind. Optional 401(k) Plan to help you prepare for the future. Supportive Team Environment focused on professional growth and customer success.

About Us At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact. Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help. The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.