Office Assistant

Job Summary

The cashier is responsible for establishing and maintaining good customer relations and to accurately complete paperwork required to track and service customers. Performs other duties not directly stated below, as instructed by either the Manager or Assistant Manager.

Employment Qualifications

Commitment to excellence at all levels of service

Retail experience, automotive experience helpful

Good communication skills, cheerful and friendly

Enthusiastic attitude and good work ethic

Basic computer and office management skills

Clean and neat appearance, good telephone voice

Must be available to work on Saturday

Responsibilities

Customer Relations / Business Development

Greets and interacts with the customers in a friendly, professional, and inviting manner

Explains the SpeeDee Franchise Organization preventative maintenance services and pricing structure in order to achieve high customer satisfaction and increased sales.

Reviews services performed and bills out the customer

Obtains any technical information from manager or tune-up technicians in response to questions from customers

Presents all promotional materials to customers

Maintains marketing programs as directed by manager

Answers telephone in an approved manner

Works to maintain a team effort of quality customer service

Shop Operations

Maintains spotless customer service/office area

Maintains spotless customer restrooms

Greets and writes up work orders for customers when business trends dictate the need

Conforms to the standards and procedures prescribed by the SpeeDee Franchise Organization Daily Operations Manual and store policies

Maintains appointment scheduler

Maintains operations of office computer system and daily cash receipts

Benefits/Perks

Growth Opportunities

Locally Owned and Operated

Safety You can Trust

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.