Assistant Restaurant Leader

Description The Assistant Leader is the operations leader of the restaurant focused on profitability, Guest service, people development, and operations management. The Assistant leader supports the Restaurant Leader in managing the operations of a single restaurant, driving key performance outcomes. This position operates under the direction of the Restaurant Leader and directly manages a team of Hourly Shift Leaders and Team Members (8-20 employees). This position could serve as the steppingstone to a Restaurant Leader position and will establish you as a candidate for a restaurant when it becomes available. Buffalo Wild Wings GO has an atmosphere that creates stories worth telling - for our guests and for our Team Members. With our famous wings and flavors in a streamlined and counter-service environment, this is the place to start the next phase of your career. We're a brand on the rise, and we need great people as we write the next chapter of our story. Summary Of Responsibilities PROFITABILITY: Manages inventory costs and maintains inventory by performing Daily, Weekly, and Monthly inventory inspections; places and receives inventory truck orders; maintains and regularly monitors a list of all restaurant assets; ensures preventative maintenance of restaurant facility and equipment is completed in accordance with Company standards, interacting with external vendors as required; ensures that the restaurant follows all cash control and security procedures (e.g. safe counting, cash drawers); control restaurant costs of food and labor. GUEST: Motivates and directs team members to exceed guest expectations with accurate, fast, and friendly service in a clean restaurant; handles guest complaints effectively and in a timely manner. PEOPLE: Provides coaching and feedback to Shifts leaders and Team Members to increase the restaurant team’s capabilities and raise restaurant performance; assists the RL with the restaurant’s recruitment and selection process to build and retain an effective restaurant team; on-boards new employees by training and guiding them through the certification process. OPERATIONS: Directs restaurant team toward efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines; ensures that the restaurant upholds operational and brand standards; creates team member schedules; completes truck orders; assists RL with conducting weekly operational meetings; performs duties of all positions when necessary. Qualifications And Skills Must be at least eighteen (18) years of age. High School Diploma or GED required. 1-2 years of previous quick service restaurant experience, experience in management preferred. Demonstrated leadership skills. Demonstrated understanding of guest service principles. Available to work evenings, weekends, and holidays. Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant. Benefits Paid time off 401k Low-cost Health insurance Dental/Vision insurance Free meals and discounts Daily pay options Working Vantage retail discount site Growth opportunities #J-18808-Ljbffr Workstream