Sales Lead Key Holder

Job Description

Job Description

Pandora Jewelry @ Haywood Mall is currently hiring for Sales Managers. They are the leaders that manage our store and deliver results.

Full Job Description

A Pandora Sales Lead will be the ultimate Pandora fan. They will immerse themselves into the brand, culture and product, and take pride in providing every client with a world-class customer experience.

Full Time and Part Time positions available!

If you enjoy spending your day engaging customers, achieving and exceeding sales goals, and making a lasting impression on your clients, then Pandora is the place for you!

Responsibilities of a Pandora Sales Professional at Pandora:

• Greet and engage every client in a welcoming manner
• Achieve and exceed sales goals utilizing Pandora’s specialized selling model (SPARK) and product knowledge
• Introduce shoppers to multiple categories of product to build brand loyalty, and maximize sales results
• Always maintain a keen awareness of shoppers, to both deliver a world class shopping experience and control loss prevention.
• Complete Pandora product knowledge training to leverage driving sales
• Display personal accountability in achieving and exceeding sales and KPI targets
• Be aware of current product launches and promotions, support company initiatives
• Cultivate a solid customer/client base through customer engagement and build relationships
• Participate in visual directives in accordance with company product launches, including setting trays, walls and zones; maintain pricing
• Execute visual refreshes and uphold exceptional cleaning standards.
• Attend all scheduled shifts in order to ensure adequate coverage to meet company objectives

Qualifications of Pandora Sales Associate:

• Retail and/or previous sales experience preferred
• Superior customer service skills and a passion for the customer experience
• Ability to multi-task and thrive in a fast-paced environment
• Must be 18 years of age or older
• Must be able to provide proof of identity and eligibility to work (in US postings)
• Must be able to stand for long periods of time (exceeding 30 minutes)
• Ability to work a flexible schedule, including nights, weekends, and holidays is required.

Our Store Leaders shine by:  

• Embracing a store culture full of passion for our brand, where team members stand out as exceptional brand ambassadors.
• Dare to exceed individual and store sales goals by building a genuine connection with our fans. 
• Embrace the opportunities and soar beyond commercial targets and key performance indicators expectations, setting new records and achieving remarkable success. 
• Create unforgettable shopping moments that exceeds expectations, by displaying excellent product knowledge and building brand loyalty. 
• Dream to coach and inspire the sales team, fostering accountability for individual and the store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals. 
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions. 
• Build your network and inspire to bring the best talent into Pandora.
• Partner with the Divisional Sales Manager and Human Resource team to identify and resolve any performance issues and policy violations. 
• Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development. 
• All other duties as assigned. 

Craft your career with us if you have:  

• You can demonstrate you’re a results-orientated leader with at least 1-2 years of experience as a Store leader in a high-performance selling environment. 
• You have developed a sense of Care in your communication skills both written and verbal.  
• You know how to charm and captivate an audience with the ability to connect with people at all levels of the organization.  
• Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and deliver positive results.  
• You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams. Succession planning and internal mobility. 
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems. 
• You are at least 18 years or older and can provide proof of identify and eligibility to work   
• Dream and embrace adventure! A flexible work schedule that includes nights, weekends, and holidays is all part of the excitement. This can include standing for extended periods, ability to lift 50+ pounds and timely arrival to work. 

Health Benefits offered to Full-Time Employees

If you are a passionate team player with a can-do attitude, you will thrive-in our fast-paced, energetic, and inclusive environment.