WMS Solution Architecture Director (EM7199)

Why join Samsung SDS?

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world.

To learn more about Samsung SDS America, Inc. please visit

Key Responsibilities

The Director, WMS Solution Architecture leads the global WMS solution architecture and technology strategy, developing scalable solutions and long-term roadmaps aligned with business and operational objectives. The Director oversees WMS implementation and transformation initiatives, including the SAP WM to Cello WMS transition, system integration, architecture governance, and technology modernization. The Director partners with customers, executive stakeholders, Operations, IT, Engineering, and technology providers to deliver effective WMS solutions and resolve complex business and technical challenges. The Director leads and mentors WMS architects and consultants while establishing architecture standards, best practices, and continuous improvement across global warehouse operations.

Responsibilities

WMS Solution Architecture & Strategy

• Lead the overall WMS solution architecture and technology strategy for customers' global warehouse and logistics operations.
• Define long-term WMS architecture roadmaps aligned with business objectives, operational requirements, and technology trends.
• Lead requirements gathering and translate complex warehouse business processes into scalable functional and technical WMS solutions.
• Establish architecture standards, design principles, and reusable solutions to support operational efficiency, standardization, and future business growth.

WMS Implementation & Transformation

• Oversee WMS development and implementation initiatives from requirements and solution design through testing, deployment, and go-live.
• Direct the design and implementation of new warehouse management processes, functions, and system capabilities.
• Provide architectural oversight for WMS configuration, development, testing, deployment, and post-go-live stabilization.
• Evaluate project priorities, risks, resources, and technical solutions to ensure successful delivery of WMS initiatives.

System Integration & Technical Architecture

• Lead the integration strategy from SAP WM to Cello WMS ensuring smooth data and process migration
• Oversee system interfaces, data architecture, data mapping, and integration solutions using APIs, XML, IDOCs, EDI, and other technologies.
• Leverage expertise in Java-based enterprise applications to guide WMS architecture, integration, and technical problem-solving.
• Evaluate cloud, microservices, warehouse automation, and emerging technologies to drive WMS modernization and scalability.

SAP WM to Cello WMS Transformation

• Lead the strategic transition from SAP WM to Cello WMS, including process assessment, solution architecture, data migration, integration, testing, and go-live.
• Define future-state WMS processes and architecture while identifying and addressing gaps between SAP WM and Cello WMS.
• Coordinate with business, technical, and global teams to ensure operational continuity and successful system transformation.
• Establish and maintain architecture, process, configuration, integration, and technical documentation.

Customer & Executive Stakeholder Leadership

• Serve as the senior technical and functional advisor to customers and executive stakeholders throughout WMS transformation and implementation initiatives.
• Partner with Operations, IT, Engineering, Project Management, and third-party technology providers to develop and deliver strategic WMS solutions.
• Lead and mentor WMS architects, consultants, and project team members while promoting technical excellence and best practices.
• Communicate complex technical strategies, architecture decisions, risks, and recommendations clearly to senior leadership and business stakeholders.

Technology Governance & Continuous Improvement

• Establish WMS architecture governance, technical standards, and solution review processes across global operations.
• Monitor WMS performance, scalability, reliability, and operational effectiveness and drive continuous improvement initiatives.
• Oversee vendor and system integrator relationships, technical evaluations, and solution recommendations.
• Stay current with WMS, warehouse automation, cloud, AI, and logistics technology trends and identify opportunities to enhance business capabilities.

Requirements/Qualifications

Requirement

• Bachelor's degree in Computer Science, Information Systems, Engineering, Supply Chain Management, or a related field.
• 15+ years of experience in WMS, warehouse management, supply chain execution, logistics technology, or related fields.
• Extensive experience in WMS solution architecture, enterprise systems integration, and large-scale WMS implementations.
• Proven experience leading global WMS transformation initiatives, architecture strategy, and technology roadmaps.
• Strong knowledge of warehouse operations and processes, including receiving, putaway, replenishment, picking, packing, shipping, inventory management, and cycle counting.
• Extensive experience translating complex business requirements into scalable functional and technical solutions.
• Strong knowledge of Java-based enterprise applications, APIs, XML, IDOCs, EDI, and system integration technologies.
• Experience with ERP, TMS, OMS, MHE/WCS, databases, and other warehouse technology platforms.
• Strong experience leading cross-functional and global teams, vendors, system integrators, and technology partners.
• Demonstrated ability to advise customers and executive stakeholders on technology strategy, architecture, risk, and business solutions.
• Strong leadership, communication, negotiation, analytical, and problem-solving skills.
• Willingness to travel domestically and internationally, up to 10% as required.
• Ability to travel up to 10% domestically as required.
• Work Location: Santa Ana, CA 92707 (Onsite)

Preferred Qualifications

• Experience with SAP WM/LE and/or SAP S/4HANA, including system design, customization, and configuration.
• Experience with system integration (WMS–TMS, WMS–ERP) and IDOC/XML or API-based data interfaces
• Experience with cloud-based/microservices architecture, database design (Oracle/SQL)
• Experience in the automotive, high-tech, CPG, or garment industries' logistics operations
• PMP or other relevant project/program management certification

We believe that when you thrive, we all succeed. That’s why our benefits are built to support your health, well-being, career growth, and life outside of work.

• Comprehensive Health Coverage Top-tier medical, dental, vision, and prescription plans to keep you and your family covered.

• 401(k) with Company Match Invest in your future with our competitive retirement savings plan—and we’ll match your contributions.
• Flexible Spending Accounts (FSAs) Set aside pre-tax dollars for healthcare or dependent care expenses.
• Paid Time Off & Holidays Generous PTO plus company-paid holidays to recharge and unplug.
• Family/Medical/Bereavement/Parental Leave Paid leave to support you during hardships or life’s biggest moments.
• Life & Disability Insurance Peace of mind with company-paid life, short-term, and long-term disability coverage.
• Employee Discounts Enjoy exclusive deals on products and services with global Samsung Brand Power.

• Wellness Programs From fitness incentives to mental health support, we’ve got your well-being covered.
• Learning & Development Access various training programs, tools, and resources to enhance your skills and advance your career.
• Service Awards We honor your commitment! Enjoy special recognition and rewards for your dedication.
• Subsidized Lunch Support Savor your meals with our support.
• ...and more! Explore additional benefits and programs designed to support you both at work and in your personal life.

Samsung SDS America supports your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. The base pay range for this role is between $185,000 ~ $215,000/year + KPI Performance Bonus, and your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

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