Spire Bar Bartender (Full-Time) - Arizona Biltmore

Bartender Position at Arizona Biltmore

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Cond Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the "Jewel of the Desert" since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/caf, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide. Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world's most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits.

What you will have an opportunity to do:

Spire Bar was added to the hotel in 2021 during the renovation and stands as the headquarters of the Biltmore's lively social scene. The beautiful outdoor bar and lounge has 250-seats serving a delicious array of refreshing cocktails, wines, and culinary creations.

As a Bartender, you would be responsible for making and serving beverages and/or food to the guests in a friendly, courteous and timely manner resulting in guest satisfaction; prepare beverages for other servers to supply to guests; and maintain significant menu knowledge of both the beverage and food menus.

• Greet guests in a courteous and friendly manner, promote and document orders for drinks.
• Mix, garnish and present drinks using standard ingredient recipes and practicing prudent portion control.
• Check guests for proper identification.
• Input orders into a register at the point of sale and create a check for each guest and personnel guests including those served by other Servers to maintain accountability of all beverages served.
• Receive cash from guests, make any change needed, verify validity of charges, record charges, and ensure vouchers are properly executed in order to balance all moneys.
• Maintain proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
• Detect and act upon guest inebriation as trained.
• Maintain and demonstrate knowledge of liquor laws.
• Lock up and store all beverage, food and other items, deposit cash drops and secure bank.
• Attend mandatory meetings.
• Perform general cleaning tasks to adhere to health and safety standards.
• Keep work area clean and organized.
• Complete other duties as assigned by supervisor.
• Adhere to all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to insure all laws are being followed.

This is a full-time position, and you must have availability to work days, nights, weekends, and holidays. Shifts vary based on business needs but are typically between the hours of 10am-12am.

What are we looking for?

• At least two (2) years of Bartending experience in a high-volume bar or restaurant
• Experience in an upscale / luxury dining environment, preferred
• Hotel / resort experience, preferred
• Experience with POS systems - Micros or Agilysis is a plus
• Maricopa County Food Handler Card
• TIPS Certified
• Title IV Certification, preferred
• ServSafe Certified, preferred
• CPR / First Aid Certified, preferred
• Team player
• Very organized
• Great at multitasking
• Excellent customer service skills

Compensation: $12.15 - $12.15

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.