Field Service Team Leader

Job Description

Job Description

Field Service Team Leader (Paid Relocation to Florida)

Do you work for an OEM and want to be at a company where you can make a difference?

Are you tired of traveling all the time?

Are you interested in opportunities for growth at a company that values employee development?

IPS is seeking a dynamic Field Service Team Leader to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You’ll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities and Expectations:

We are looking for a talented Field Service Team Leader for our Jacksonville, FL field service team who can hit the ground running. As a Field Service Team Leader for IPS, you will possess strong repair skills and provide unmatched service to our customers. You will perform vibration analysis, thermographic imaging, and various electrical tests as you diagnose and repair units. This is a hands-on position requiring the aptitude and attitude to do whatever it takes to safely get the customers back online. IPS Field Service Technicians demonstrate strong repair skills and commitment to providing an Unmatched Customer Experience.

Key Technical Responsibilities:

• Diagnostics & Testing: Perform vibration analysis, thermographic imaging, and comprehensive electrical testing (including Megger®, PdMA MCE, Multimeter, and DLRO) to diagnose equipment condition.
• Mechanical Repair & Installation: Install and remove AC/DC electric motors, execute precision laser alignment, and replace sleeve and anti-friction bearings.
• Precision Work: Read precision measuring tools (e.g., micrometers), set air gaps and seals, and torque critical components to exact specifications.
• Equipment Maintenance: Clean electro-mechanical equipment using methods such as bead blasting, ice blasting, and solvent cleaning.
• Leadership & Documentation: Oversee field technicians, provide on-the-job training in advanced electrical and maintenance practices, and prepare technical reports detailing equipment conditions and recommended actions.
• Operational Oversight: Assist with job walks, define work scopes for preventative maintenance and motor change-outs, and ensure compliance with all safety and operating procedures.

Qualifications & Competencies:

• Experience: 2+ years of hands-on AC/DC motor experience.
• Technical Preferences: PdMA testing experience and Level I Vibration Analysis certification are preferred.
• Analytical Skills: Ability to perform math functions, including fractions and percentages, and apply analytical problem-solving to resolve complex mechanical issues.
• Physical & Operational Requirements: Ability to work in challenging environments, travel locally and occasionally overnight, and maintain a valid driver’s license.
• Compliance: Must successfully complete pre-employment drug screening and background checks.

You’ll thrive at IPS if you…

• Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
• Value teamwork and accountability . You work well with others, take responsibility, serve others, and deliver on your commitments.
• Focus on the customer . You are dedicated to providing an unmatched customer experience and exceeding expectations.
• Have an entrepreneurial spirit . You’re proactive, innovative, and thrive in a fast-paced environment.
• Communicate effectively and with purpose . You keep everyone informed with clear, concise communication.
• Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

IPS opened its doors in 2007 to become the industry's leading service provider, offering single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure. Today, IPS has the industry's largest network of remanufacturing locations, distribution centers, and field service offices across North America and the United Kingdom, serving over 30,000 customer locations across a wide range of end uses, including power generation, utilities, water and wastewater, petrochemicals, air separation, oil and gas, metals, mining, paper, aggregates, cement, hospitals, universities, commercial buildings, and data centers.

IPS offers excellent career growth opportunities and is expanding its talented workforce to meet rising demand. By joining IPS, you'll learn from industry experts and discover your potential while being part of a team committed to our shared values: Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

• Paid Relocation to Jacksonville, Florida
• Travel 25-40% of the time
• Paid Time Off (PTO)
• 401k Employer Match
• On-the-job training
• Tuition Reimbursement Program 
• Medical, Dental, and Vision plans
• Safety shoe & glasses reimbursement
• And more!

Compensation: $33-$41/hour, depending on experience.

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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