CULINARY AND NUTRITION CENTER OPERATION DIRECTOR - K12 FOOD SERVICE - SPRINGFIELD, MA

Job Description

Job Description

Salary:  $74000 - $114000

Other Forms of Compensation:  Medical, Dental, Vision, 401K and PTO. 

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,500 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit

Job Summary

Job Summary: 

The Operations Director serves as the Site Leader for the (Location) food manufacturing facility, overseeing all aspects of plant operations. This leadership role is responsible for building operational talent, driving continuous improvement, and implementing lean manufacturing practices to enhance efficiency, quality, and safety.

The Operations Director reports to the SVP of Operations, and is accountable for delivering sustainable improvements in safety, productivity, quality, on-time deliveries, and inventory management while fostering a high-performance culture.

Key Responsibilities: 

• Develop the team to maintain and enhance a competitive edge and service to the customer.
• Leads safety awareness and implement new and innovative techniques to assure a safe working environment.
• Ensure highly disciplined compliance with all regulatory and company defined food safety and sanitation standards, systems, procedures, and practices.
• Oversee management of critical food safety programs such as SQF, sanitation, chemical control program, maintenance program, etc. for the corporation
• Establishes and maintains high visibility to employees and create a safe environment for participation. Promotes hands-on, high involvement approaches to problem solving.
• Drives a continuous improvement philosophy utilizing the Toyota Production Systems Lean Manufacturing (TPS).
• Establishes a leadership climate that fosters collaboration across the enterprise. Assist the enterprise in lean application.
• Meets and exceeds year over year financial targets through active continuous improvement projects and driving material and non-material cost out of the business.
• Directs and manages the establishment and maintenance of material replenishment methods, quality standards and performance metrics in support of the organizational goals and objectives.
• Leads and mentors’ managers and supervisors in the development of a Winning Culture. Develop and improve the skills, knowledge and abilities of the managers and supervisors to ensure strong succession planning.
• Supports the development of a range of products that will increase our market share or expand our market potential (3D)
• Excellent organization, analytical, communication and presentation skills

Preferred Qualifications: 

• BA or BS in Operations Management, Business, Engineering or related field.
• 5 - 10 years in a Food Manufacturing Leadership Role or equivalent
• Demonstrated understanding of Lean Manufacturing concepts
• Proven history of increased responsibility and knowledge

Apply to Chartwells Schools today!

Chartwells Schools is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 

Chartwells K-12 maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Chartwells K-12  are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

- usa.com/wpcontent/uploads/2023/08/2023_WageTransparency_ChartwellsK12.pdf

Certain positions may require Florida Level 2 background screening. Details:  

Req ID: 1536913

Chartwells K12 

SHAHID C IBRAHIM

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