Onsite Services / Mail Clerk

Onsite Services / Mail Clerk

Aurora, Illinois, United States

About the Job Onsite Services / Mail Clerk

OUR CLIENT has been at the forefront of office innovation since 1962, empowering digital workplaces, which means connecting people to information, faster and more conveniently.

In This Role You Will

• Run high volume copy machines and performs binding and finishing work.
• Operate high volume scanners.
• Operate image handling software
• Operate MS Office and Email systems
• Ensure convenience copiers are working properly, checking for quality via daily inspections.
• Clear paper jams and informs technicians of specific problems.
• Maintain records for management reports and inventories of supplies needed.
• Distribute office supplies, fax transmissions and mail to company personnel and/or designated drop-off points as required.
• Calculate charges for jobs performed and maintains some billing logs.
• Respond to and coordinates all service calls required by customer.
• May perform filing duties in conjunction with specific customer requests.
• Deliver completed jobs to pre-determined customer locations within and outside of the site.
• Maintain daily meter and service logs. - May travel between customer's buildings.
• Answer customer questions regarding status or feasibility of job requests.
• Ensure upkeep of convenience copier areas by keeping neat and well stocked.
• Perform duties related to the shipping and/or receiving of materials.
• Use shrink-wrap machine, paper cutter, hole driller, bindery equipment, jogger, tape machine, stackers, electric stapler and scales in completion of various jobs contracted.
• Use all copier equipment, calculator, fax machine, postage meter and some PC.
• Perform filing duties, which may include 'purging' and archiving old documents.

To Succeed In This Role, You Have Experience In One Or All Of The Following Areas

• Operates high volume duplicating equipment, performs associated copying tasks, operates high volume document scanning equipment, operate high volume mail processing equipment.
• Ships and receives product and supplies, sorts, distributes and handles incoming and outgoing mail/faxes, as well as applies necessary postage.
• Provides copier maintenance and/or repair of customer site equipment.
• May also perform one of the following at entry level: bindery, QC and final check, housekeeping, file services, call center representative, etc.
• This position reports directly to the Site Manager, Site Supervisor or Assistant Site Manager, depending on site personnel configuration.

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