New Home Sales Consultant - Avon Lake & Independence, Ohio

Job Summary The Sales Consultant is responsible for the conversion of leads/prospects to customers, generating referrals, and building strategic customer and realtor relationships to maximize revenue for the organization. We have multiple positions available and they are located in Avon Lake, Ohio, Cleveland, Ohio, and Independence, Ohio areas. Primary Job Responsibilities Sell and close PulteGroup products. Monitor and meet Customer Quality Experience (CQE) goals. Generate leads from customer referrals and core realtor group. Conduct interviews with all prospects for current/future home sales, make presentations to model visitors, and demonstrate the models, spec homes, and community amenities. Explain principal and interest payments, taxes, insurance, CC&R’s (deed restrictions), homeowner associations, and applicable club/golf membership plans. Prepare required paperwork for each home sale and for prospective purchasers. Assist in scheduling prospective homebuyer appointments with design center, mortgage, key inspection, and settlement departments when necessary. Keep homebuyers updated on construction progress, estimated completion dates, and remain actively involved in the sales process through closing. Communicate properly to the appropriate departments regarding any customer requests for information or service. Actively manage backlog and communicate with Pulte Mortgage and/or outside lenders. Conduct regular monthly competitive shops and report findings back to peers and management. Regularly walk model park, sales center, and other community features to identify items that are not customer ready and coordinate their repair/maintenance with the appropriate party. Regularly audit community website, MLS, collateral, and other consumer-facing material to ensure accuracy in presentation. Other duties as assigned. Scope Decision Impact: Division Department Responsibility: Single Budgetary Responsibility: No Direct Reports: No Indirect Reports: No Physical Requirements: Not applicable Required Education/Experience Minimum High School Diploma or equivalent Bachelor’s Degree preferred Minimum 1 year of related functional experience Ability to work all posted hours of operation. Opening and closing of model park and sales center must be conducted before and after posted hours. Ability to work weekends and all non-exempt holidays. Required Licensing, Registration and/or Certifications Appropriate license or certifications as required by the state. Completion of the Sales Consultant Learning and Certification Program. Valid Driver’s License because driving is an essential function of this position. Required Skills/Knowledge Proficient computer skills in MS Office (Outlook, Excel, Word, PowerPoint, etc.) and other operating systems. Exceptional written and verbal communication skills. Effective interpersonal communication skills and ability to build relationships with prospective homebuyers. Equal Employment Opportunity We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. We will provide a reasonable accommodation to a qualified applicant with a disability that will enable the individual to have an equal opportunity to participate in the application process and to be considered for a job. This Organization Participates in e-Verify. Pulte Homes of Minnesota is an equal employment opportunity/affirmative action employer. California Privacy Policy. #J-18808-Ljbffr Dormont Manufacturing Co