Executive Assistant I (US)

Work Location Wilmington, Delaware, United States of America Hours 40 Pay Details 32.69 - 49.04 USD (variable compensation and incentive awards may apply) Line of Business Administration Job Description The Executive Assistant I provides dedicated administrative support to executives and may also provide a broad range of administrative or general office support for a broader team. Reports to a TDBG Vice President (VP) and may support multiple VPs and AVPs and their respective teams. Depth & Scope Provides multiple tasks with limited complexity, takes a broad perspective to identify and resolve atypical issues, interacts with internal customers and partners, completes day‑to‑day or weekly processes with some autonomy, and may handle sensitive and confidential material with discretion. Education & Experience Post‑secondary education and at least 2 years of experience. Customer Accountabilities Provides a high level of administrative support ensuring quality service and professionalism at every interaction. Acts as the point of contact among executives, employees, clients and other external partners. Manages information flow in a timely and accurate manner. Maintains executives’ schedules by planning and scheduling meetings, conferences, teleconferences, and travel. Manages expenses and prepares weekly, monthly or quarterly reports. Formats information for internal and external communication – memos, emails, presentations, reports. Takes minutes during meetings. Screens and directs phone calls and distributes correspondence. Supports broader team and may manage office supply inventory, equipment, and other processes as required. Shareholder Accountabilities Prioritizes and manages own workload to meet SLA requirements for service and productivity. Consistently exercises discretion in managing correspondence. Understands and applies operating policies and procedures. Ensures documentation that is prepared or completed is accurate and properly reflects business intentions and is consistent with relevant rules and regulations. Escalates non‑standard or high‑risk activities as necessary. Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency. Ensures necessary due diligence to support the accuracy of all activities. Is knowledgeable of and complies with Bank Code of Conduct. Employee/Team Accountabilities Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues. Supports the team by continuously enhancing knowledge and expertise in own area and participates in knowledge transfer within the team and business unit. Participates in personal performance management and development activities, including cross training within own team. Keeps others informed and up to date about the status or progress of projects and/or all relevant or useful information related to day‑to‑day activities. Contributes to a fair, positive and equitable environment that supports a diverse workforce. Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally. Physical Requirements Performing sedentary work – Continuous Performing multiple tasks – Continuous Operating standard office equipment – ContinuousResponding quickly to sounds – Occasional Sitting – Continuous Standing – Occasional Walking – Occasional Moving safely in confined spaces – Occasional Lifting/Carrying (under 25 lbs.) – Occasional Lifting/Carrying (over 25 lbs.) – Never Bending – Occasional Reaching overhead – Never Reaching forward – Occasional Pushing – Never Pulling – Never Twisting – Never Concentrating for long periods – Continuous Applying common sense to deal with problems involving standardized situations – Continuous Reading, writing and comprehending instructions – Continuous Adding, subtracting, multiplying and dividing – Continuous Equal Employment Opportunity TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at View email address on click.appcast.io . #J-18808-Ljbffr TD Bank, N.A.