Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Service Desk L2

3B Staffing LLC

I have a new C2C opportunity to share - please review the details below and send over any qualified candidates.


Role: Service Desk L2

Location: Downtown Chicago, IL (Hybrid - 4 days/week onsite)

Duration: 6 months (Contract-to-Hire potential)

Hours: 40/week

Rate: Up to $77/hr C2C

Clearance: U.S. Citizens or Green Card holders only - no relocation candidates


Client: Confidential - Investment Management Company


Must-Haves:

  • 5-7+ years of Service Desk/Desktop Support experience
  • Experience working in financial services or investment management companies
  • Strong troubleshooting skills and ability to self-manage
  • Familiarity with ZenDesk (currently in use)
  • ServiceNow experience is a plus (potential transition in the future)
  • Familiarity with monitoring and patching (moving to N-Able for these functions)

Please only share candidates who are local to Chicago and can be onsite 4 days a week.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Service Desk L2 in Chicago, IL vacancy
  • TechDigital Group is seeking an IT Support Analyst in Chicago to provide L2 production support for Fund Accounting and US Transfer Agency applications. The role requires strong mainframe skills (JCL, COBOL, DB2, VSAM) and the ability to troubleshoot across multiple technologies... 
    Suggested

    TechDigital Group

    Chicago, IL
    1 day ago
  • $18 - $23 per hour

     ...do In this junior role on AlixPartners’ Corporate Services Information Technology team, a successful Service Desk Intern will assist in the support of approximately...  ...Identify and triage L1 technical issues, escalating L2 and L3 issues to the appropriate team or leader Create... 
    Suggested
    Hourly pay
    Part time
    Internship
    H1b
    Work at office
    Remote work
    Visa sponsorship
    Relocation package
    Shift work

    Socket

    Chicago, IL
    4 days ago
  • $60k - $85k

    Job Description ICIMS Default: Senior Service Desk Technician, Executive Support ICIMS Default: Chicago, IL Team: Corporate IT Salary Range...  ...Desk team. This role is responsible for handling complex L2 incidents, mentoring junior technicians, and driving process improvements... 
    Suggested
    Work at office
    Worldwide

    IVANS Insurance Solutions

    Chicago, IL
    4 days ago
  • Applied Systems Chicago is seeking a Senior Service Desk Technician, Executive Support, to lead the Corporate IT Service Desk and mentor junior staff. You will handle complex L2 incidents, manage escalations, and drive process improvements while maintaining deep technical... 
    Suggested
    Work at office

    IVANS Insurance Solutions

    Chicago, IL
    1 day ago
  • Applied Systems is seeking a Senior Service Desk Technician, Executive Support for its Chicago hybrid office. This role leads the Service Desk, handles complex L2 incidents, mentors staff, and drives improvements in incident, problem, change, and knowledge management. The... 
    Suggested
    Work at office

    IVANS Insurance Solutions

    Chicago, IL
    4 days ago
  • PurposeCare is seeking a Healthcare IT Service Desk Technician - Level 2 to join the data and technology team. You will act as the primary escalation resource for the internal IT team, ensuring reliability of the solutions stack and guiding Tier 1 through complex issues... 
    Remote job

    PurposeCare

    Chicago, IL
    2 days ago
  • $96.51k - $127.89k

     ...privileged access controls, identity governance, and hybrid identity services across Microsoft Entra ID, Active Directory, Microsoft 365,...  ...access recertification processes.• Provide guidance to service desk teams, application owners, project teams, and business stakeholders... 
    Temporary work
    For contractors
    Work experience placement
    Local area
    Worldwide
    Flexible hours

    S&C Electric Company

    Chicago, IL
    1 day ago
  • Job Description: The role is an IT Support Analyst responsible for L2 production support for Fund Accounting and US Transfer Agency applications. The position requires strong mainframe skills (JCL, COBOL, DB2, VSAM) and the ability to troubleshoot issues across multiple... 
    Night shift
    3 days per week

    TechDigital Group

    Chicago, IL
    1 day ago
  • Daniels Health & Sharpsmart is seeking a Service Desk Analyst to provide frontline technical support for hardware, software, printers, and related technologies. You will document, troubleshoot, resolve, and prioritize Help Desk requests to ensure a smooth user experience... 
    Work at office

    Daniels Sharpsmart

    Chicago, IL
    5 days ago
  • $70k - $140k

     ...and custom Teams app deployments. Monitoring & Support Monitor service health, usage metrics, and adoption trends. Troubleshoot incidents...  ...disruptions across Teams workloads. Partner with service desk and incident management teams for escalation handling. Document... 
    Full time
    Work at office
    Remote work
    Work from home
    Flexible hours

    The Huntington National Bank

    Chicago, IL
    1 day ago
  •  ...Infrastructure teams to ensure reliable data delivery, excellent customer service, and continuous improvement. Reports to the Head of Data Client Support. What You'll Do: Provide L1/L2 support for historical data, analytics, real-time feeds, and MLink API... 

    Chicago Financial Search

    Chicago, IL
    20 hours ago
  •  ...Senior Service Desk Analyst The Service Desk Analyst is responsible for providing high quality customer service interactions with the company's end user population via the telephone and email. They will facilitate and resolve a wide variety of requests, inquiries and... 
    For contractors
    Work at office
    Remote work

    1872 Consulting

    Chicago, IL
    5 hours ago
  • $100k - $150k

     ...new workstations Troubleshooting workstation issues Assisting in network and system maintenance Qualifications 2-4+ Years of Help/Service Desk experience 2+ years of Linux Experience Solid understanding of networking concepts (DHCP, DNS, IP Addressing etc.) Windows... 
    Permanent employment
    Local area
    Work visa

    Huxley

    Chicago, IL
    1 day ago
  •  ...Insight Global is seeking a Level 1 Help Desk Technician for a top research industry client. This candidate will serve as the first...  ...age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by... 
    Remote work
    Rotating shift

    Insight Global

    Chicago, IL
    1 day ago
  •  ...We are an Managed Service Provider who values collaboration, integrity, innovation, and customer service. We pride ourselves on our the...  ...solutions, sever as the highest point of escalation on the service desk and assist with projects such as server implementations and... 
    Remote work

    Bowman Williams

    Chicago, IL
    3 days ago
  •  ...Scion Group LLC in Chicago is seeking an IT Support Specialist - I to be the first point of contact for IT requests, combining service desk and dispatcher duties. The role focuses on a Windows Server environment and a nationwide remote site portfolio. You will handle... 
    Remote work

    Thesciongroupllc

    Chicago, IL
    3 days ago
  •  ...resource requirements **Who We Are RL Canning is a global IT managed services and consultancy firm committed to enhancing the digital...  ...goals. **Job Overview RL Canning is seeking an experienced Service Desk Analyst (3rd Shift) to join our IT team. This role is responsible... 
    Hourly pay
    Full time
    Temporary work
    Local area
    Remote work
    Night shift

    RL Canning

    Chicago, IL
    7 hours ago
  • RL Canning is seeking an experienced Service Desk Analyst (3rd Shift) to join our IT team. This role handles incidents and requests related to technology products, infrastructure, and enterprise services via phone and remote support. The US base hourly range is $20.00... 
    Hourly pay
    Remote work
    Night shift

    RL Canning

    Chicago, IL
    1 day ago
  • Daniels Health is seeking a Service Desk Analyst to deliver frontline technical support for hardware, software, printers, and mobile devices. You will handle onboarding/offboarding, equipment provisioning, and lifecycle management for a fast-growing organization. You’ll... 
    Work at office
    Remote work

    Daniels Health

    Chicago, IL
    3 days ago
  • RL Canning is seeking a Service Desk Analyst (3rd Shift) to join our IT team in Chicago. This role provides end-user support by phone and walk-ins, logging tickets, and resolving incidents related to hardware, software, and enterprise services. The ideal candidate has... 
    Night shift

    RL Canning

    Chicago, IL
    2 days ago
  • $18 - $20 per hour

     ...Job Description We are looking for a strong Technical Support Analyst to join a Service Desk team. This role supports a globally recognized, full‑service law firm known for handling high‑stakes litigation, complex transactions, regulatory matters, and cross‑border disputes... 
    Remote work
    Worldwide
    Monday to Friday
    Shift work
    Afternoon shift

    Insight Global

    Chicago, IL
    3 days ago
  •  ...Chicago, Illinois. The role involves administration of servers and cloud solutions while acting as a key point of escalation on the service desk. You will support various Microsoft technologies and virtualization solutions, along with disaster recovery initiatives. A... 

    Bowman Williams

    Chicago, IL
    2 days ago
  •  ...Tier 1 support for campus technology, including computers, phones, AV equipment, and related software. The role involves onsite service desks, tickets, and hands-on troubleshooting for students, faculty, and staff in a fast-paced university environment. The position emphasizes... 
    Full time

    North Park University

    Chicago, IL
    3 days ago
  • Role Overview As the Service Desk Analyst, you will provide frontline technical support including documenting, troubleshooting, resolving, and prioritizing incoming help desk requests. You will support end users with company computers, applications, printers, telephones... 
    Work at office
    Remote work
    Shift work

    Daniels Sharpsmart

    Chicago, IL
    5 days ago
  •  ...for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Service Desk Technician in Chicago, IL. What you'll do: The Service Desk Technician works independently and as part of the Service Desk team... 
    Remote work

    Equity LifeStyle Properties

    Chicago, IL
    5 days ago
  • A leading law firm is seeking a Service Desk Specialist to provide virtual IT support via phone, email, and chat in a fast-paced environment. The role requires strong customer service skills and proficiency in communication to assist firm employees. The ideal candidate... 
    Remote job
    Shift work

    Nixon Peabody

    Chicago, IL
    3 days ago
  • $99.84k - $164.74k

     ...network appliances and technology for transport of data and voice services within the Lurie Children’s campus and the Internet. The IT...  ...organizational project tasks as required.Completes assigned Service Desk support tickets within IM Department standardsServes as liaison... 
    Hourly pay
    Full time
    Part time

    Ann & Robert H. Lurie Children's Hospital of Chicago

    Chicago, IL
    2 days ago
  • $70k - $85k

     ...boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management...  ...recommendations for corrections and improvements Coordinate with Service Desk lead on introduction of new applications and accompanying... 
    Local area
    Immediate start

    HUB International

    Chicago, IL
    1 day ago
  •  ...ground up across five global locations, replacing full managed-service dependency with an embedded, globally distributed team. This is...  ...the output of a much larger team. Key Responsibilities 1. Service Desk & End-User Support Ticket Management: Own the IT support queue (... 
    Full time
    Work at office
    Local area
    Remote work
    Flexible hours

    LMK Recruiting Solutions

    Hillside, IL
    1 day ago
  • $55k - $60k

     ...Understand and execute standard escalation procedures in collaboration with tier 2 and tier 3 teams.  Collaborate with Tier 1 Support (Service Desk, Request Management):  Partner with front-line support teams to assist in the triage and resolution of end-user hardware,... 
    Full time
    Work at office
    Remote work
    Flexible hours

    Ascend Technologies

    Chicago, IL
    19 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Desk L2. Be the first to apply!