Tower Technician - Service Entry Level

Job Description

Job Description

Description:

As a family-owned and operated business , we treat every team member as one of our own.

Our employees are our greatest assets. We offer competitive pay and comprehensive benefits for dedicated workers who want a long, successful career – not just a job. Employees can expect a unique company culture that includes:

• Competitive salary and top-tier benefits
• Promotion opportunities: Start at $22/hour and have the opportunity to quickly advance
• Continuing education and training through paid-to-learn programs
• Wellness programs covering physical, mental and financial health
• Travel to various job sites with weekends at home:
• On top of an hourly rate, we pay per diem for travel: $45/day on travel days, $60 for days in-between. $25 additional per day if two employees share a hotel room. 
• Employees use company vehicles with fuel provided.
• Lodging is covered by the company.

Telecommunications Tower Technician  

Business Unit: Service

Schedule: May vary but typically Monday–Friday

Travel: Requires 50–75%

Position Type: Full-Time

Job Description:

Responsible for performing maintenance, troubleshooting, and repair services on telecommunication towers and related equipment to ensure optimal network performance.

KERA’s – Key Essential Responsibility Areas for this position:

• Perform maintenance, troubleshooting, and repair work on telecommunication towers, antennas, radios, coax, and other wireless equipment.
• Respond to and complete service tickets according to customer specifications and deadlines.
• Assess issues, verify Scope of Work, and communicate needs or changes to the Service Superintendent or Project Manager.
• Identify and secure any necessary site access, permits, or equipment (lifts, cranes, safety gear, etc.).
• Ensure all required tools, test gear, and materials are available and in proper working order before mobilizing to site.
• Follow a work plan to organize tasks and ensure efficient use of time and resources while maintaining quality standards.
• Perform on-site testing, troubleshooting, and equipment swaps as necessary to restore or improve service.
• Maintain proper documentation of all work performed, including photos, test results, and service logs.
• Adhere to all safety standards and participate in safety audits as required.
• Maintain cleanliness and organization of company vehicles, tools, and assigned job sites.
• Properly handle, store, and return customer-owned equipment (antennas, radio heads, etc.).
• Provide support to fellow technicians. 

Other Duties as Assigned

• Other duties as assigned.

Requirements – Employees will need to be able to perform the following:

Knowledge, Skills, and Abilities:

• Minimum 2–3 years of telecommunications tower experience (construction, service, or maintenance).
• Proficient in climbing towers and working at heights in various weather conditions.
• Strong troubleshooting skills for RF, fiber, and electrical systems.
• Excellent communication skills – both verbal and written.
• Basic computer and mobile app skills for ticketing, reporting, and testing software.
• Ability to manage time effectively and work independently.
• Strong organizational skills and attention to detail.
• Approachable and able to work collaboratively with crew members, subcontractors, and customers.

Educational Development and Qualifications:

• High school diploma or equivalent required; technical training or certifications in telecommunications preferred.
• OSHA 10/30, First Aid/CPR, and RF Awareness certifications preferred (or willingness to obtain).
• Physical, Mental, and Visual Effort:
• Continuous speaking, hearing, and visual effort.
• Requires climbing, standing, walking, lifting, and carrying heavy equipment frequently.
• Continuous mental and visual concentration requiring attention to detail and accuracy.

Working Conditions:

• Outdoor work in varying conditions (hot/cold, wind, etc.).
• Exposure to high noise levels and working at heights.
• Typical field service environment with frequent travel.