Member Services Representative

Job Description

Job Description

TRC Talent is looking for a Member Services Rep for our client in Atlanta, GA

Job Summary:

The Member Services Representative is responsible for accurately entering member tilted sales orders, managing customer service issues, and supporting the Title Sales programs.

Job Details:
- Atlanta ,GA 30339

- $25/hr + (based on experience)
- 8 Hour Day (hours can be flexible)

Roles and Responsibilities:
As a Member Services Representative, you will play a pivotal role in our team by:
- Providing exceptional support to our members, addressing inquiries and resolving issues promptly and effectively.
- Building strong relationships with members, ensuring their needs are understood and met with care and professionalism.
- Collaborating with colleagues to enhance service delivery and contribute to a positive member experience.
- Maintaining accurate records of member interactions and feedback to improve services continuously.
- Participating in training and development opportunities to enhance your skills and knowledge in member services.

Experience Level:
- Preferred experience level is 2 to 5 years in a customer service or member-focused role.

Desired Skills:
We seek individuals who possess:
- Strong communication skills, allowing you to engage effectively with diverse members and colleagues.
- Excellent problem-solving abilities, enabling you to navigate challenges and provide solutions efficiently.
- A collaborative spirit, as we believe teamwork is key to achieving our goals and enhancing member satisfaction.
- A positive attitude and a genuine passion for helping others, reflecting our commitment to excellence in service.
- Proficiency in using customer relationship management (CRM) systems and other relevant tools to streamline processes.

Employment Type:
- Temp to Hire

Company Description:
TRC Talent Solutions is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. At TRC, we take pride in fulfilling our opportunity to add value to our client's business as their staffing partner, while working tirelessly to connect thousands of individuals each year with work opportunities where they can meet the needs of their families and have the potential to build their careers.